Domestic Outbound Dispatcher

Responsibilites

• Ensure shipment administration meets internal, external, and Dachser compliance requirements.
• Support domestic outbound freight planning for groupage and LTL/FTL across all shifts.
• Coordinate loading to meet customer requirements and departmental KPIs.
• Monitor outbound operations using Dachser tools such as Domino, the Outbound Planning Tool, and the Charter Tool.
• Meet all designated departmental KPIs.
• Manage cost accruals and process purchase invoices.
• Process long‑distance collection orders accurately and on time.
• Communicate effectively with departments in Northampton, across the UK, and within the Dachser network.
• Manage suppliers to control costs and maintain consistent service.
• Follow standard operating procedures and maintain company quality standards.
• Maximise profit opportunities without reducing service quality.
• Respond to customer requests for charter and groupage services with efficient, cost‑effective solutions.
• Maintain an up‑to‑date supplier database with cost‑effective options.
• Ensure all reporting procedures and paperwork are accurate and handled efficiently.
• Administer vehicle despatch and prepare required documents, including CMRs, loading lists, hazardous paperwork, and customs documents.

The Ideal Candidate Will Have

•  Knowledge of Transport Legislation (desirable)
• Good geographical knowledge
• Excellent IT skills
• Ability to remain calm under pressure and to organise workload to maximise personal efficiency
• Ability to solve problems and good analytical skills
• Resilience to working in pressurised environment
• Flexibility
• High level of accuracy and attention to detail
• Ability to work on own initiative and to take responsibility and ownership to deliver quality service to the customer
• Experience of working in a fast paced and dynamic environment
• Able to multitask