Practice Development Manager, Christchurch New Zealand

Department: Sales

Employment Type: Full Time

Location: APAC-New Zealand-Field based

Description

Role expectations

• Develop and execute a proactive territory strategy across metropolitan and regional areas to drive engagement, customer growth, and market expansion. 
• Analyze customer potential to develop tailored business plans and sales strategies that maximize revenue opportunities. 
• Own and deliver sales targets for digital platforms and products, ensuring achievement of monthly, quarterly, and annual goals. 
• Build and maintain strong relationships with general dentists, orthodontists, and practice teams to drive long-term partnerships and business success. 
• Identify and convert new business opportunities while strengthening existing customer relationships. 
• Provide high-quality, timely customer service by responding to inquiries, resolving issues, and supporting ongoing engagement. 
• Utilize CRM tools to manage territory planning, track customer interactions, monitor pipeline performance, and optimize sales effectiveness. 
• Maintain strong product knowledge and clinical understanding of Invisalign, iTero, and digital workflows to provide expert guidance. 
• Deliver training and education to customers on product features, clinical applications, and digital workflows to enhance adoption and proficiency. 
• Drive conversations and collaboration with the ANZ iTero team to increase awareness, demonstrate value, and improve conversion rates. 
• Communicate the commercial and clinical value of Align solutions to help practices achieve growth objectives. 
• Gather and relay customer feedback to support continuous product and service improvements. 
• Represent Align Technology at trade shows, clinical programs, and industry events to elevate brand presence and differentiation. 
• Ensure compliance with company policies, effective use of resources, and timely completion of all administrative requirements.

What we're looking for

• Experience: Proven track record in sales or account management, ideally within the medical device, dental, or healthcare industry. 
• Communication: Strong interpersonal and presentation skills, with the ability to engage and influence healthcare professionals. 
• Commercial acumen: Demonstrated ability to identify growth opportunities and deliver strong sales performance. 
• Planning & execution: Highly organized with strong territory management, prioritization, and planning capabilities. 
• Drive & results orientation: Self-motivated with a strong focus on achieving and exceeding targets. 
• Negotiation skills: Effective influencing, persuasion, and stakeholder management skills. 
• Autonomy: Ability to work independently while managing a dynamic territory.

Complementary skills

• Experience within orthodontics, general dentistry, or medical devices highly advantageous.
• Strong analytical and problem-solving capabilities.
• Digitally proficient, with experience using CRM systems and sales tools.
• Understanding of digital workflows and technology adoption within clinical environments.
• Willingness to travel extensively within territory, including regional travel and occasional after-hours or weekend work for customer events.
• Valid driver’s licence and vehicle