Job Description
Hungry, Humble, Honest, with Heart.
The Opportunity
We’re looking for an EUC Systems Engineer (MDM) to own mobile device management and endpoint security across BYOD and corporate programs. This role focuses on Microsoft Intune MDM as the primary platform, while also supporting broader EUC environments spanning Windows and macOS. The ideal candidate balances security, automation, and end‑user experience at an enterprise scale.
About the Team
The EUC Systems Engineering team is responsible for supporting the technical design and implementation of systems to manage and support our global fleet of end user devices. The role is involved in supporting and implementing, in varying capacities, a range of client tools including MDM, endpoint protection, and software deployment.
Your Role
- Manage end‑to‑end lifecycle of mobile devices (enrollment, provisioning, support, retirement)
- Administer Microsoft Intune for device management, compliance policies, and app deployment
- Implement secure enrollment for iOS/iPadOS and Android (BYOD & corporate‑owned)
- Enforce device security baselines and compliance requirements
- Align device compliance with Conditional Access and identity controls
- Support EUC device management across Windows and macOS, including baseline alignment and policy standardization where applicable
- Partner with endpoint teams on cross‑platform configuration, security posture, and user experience consistency
- Manage mobile applications on enrolled devices and perform selective/full device wipe actions
- Perform remote actions for lost, stolen, or high‑risk devices
- Act as an escalation point for complex EUC, MDM, and endpoint issues
- Create and maintain user documentation, runbooks, and support guides
- Develop scripts and automation (PowerShell, Graph, APIs) to streamline EUC operations, reporting, and device management workflows
- Identify opportunities to reduce manual effort through automation and process improvement
What You Will Bring
- 1–3+ years in EUC, endpoint, or mobility engineering
- Strong hands‑on experience with Microsoft Intune MDM
- Working knowledge of PowerShell scripting and automation
- Experience supporting Windows and/or macOS endpoints in an enterprise environment
- Solid understanding of iOS/iPadOS and Android enterprise device management
- Experience translating security and compliance requirements into enforceable policies
- Strong documentation and communication skills
Nice to Have
- Experience with Jamf Pro
- Apple Business Manager / automated device enrollment experience
- Familiarity with Intune‑based Windows management or macOS co‑management models
- Experience with Microsoft Graph, reporting automation, or workflow optimization
- Exposure to endpoint security baselines and cross‑platform EUC tooling
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.
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