Job Description
The Business Office is responsible for onboarding all new patients into the Medical Oncology & Hematology and/or Radiation Oncology departments. Under direction of the Financial Services Supervisor and BCC Business Operations Manager, the Financial Services Coordinator performs specific functions requiring specialized education or training, such as oncology coding (ICD-9, CPT, HCPCS), knowledge of NCCN guidelines for drug therapy indications payable by insurers or Medicare/Medicaid, and patient advocacy/drug replacement programs which enhance or replace charity care provided by the institution. Performs team’s processes with respect to patients with inability to pay; i.e. serves as liaison between patient, MOH and Finance, submits cost estimate to patients, assists with initiating application process for Medicaid, FAP, grants, etc., and determines eligibility for any Federal, State or internal Stamford Health System drug assistance programs. Provides assistance to all patients of the
