Provide tactical and operational leadership for the Fitness and Wellness program designed to achieve the Campus Recreation vision. Program includes Group fitness, Personal training, F45, Small Group Training, and Wellness programs. Plan semester / annual programming based on UA community needs, department needs, and current trends within the industry. Work through reporting staff to ensure program design is consistent with best practices and industry standards. Responsible for the effective management and oversight of program offerings and facility spaces and achieves exceptional quality, stewardship and accountability. Staff supervision, including hiring, training, scheduling, feedback, evaluations, payroll, and disciplinary processes for benefited ancillary, student, and volunteer staff. Direct supervision of professional staff members and indirect supervision of independent contractors. The development and engagement of student staff is an emphasis. Create the annual budget submission for review and approval. Manage the program according to approved budget, carrying out best practices in financial stewardship Collaborate with department staff to ensure facility spaces are maintained as needed to meet industry standards for programmatic use. ff to ensure facility spaces are maintained as needed to meet industry standards for programmatic use. Develop for review and approval any pertinent program area policies, procedures, processes and training / operations manuals. Provide continuing education opportunities for the staff and manage contracts and licensing agreements with campus procurement. Engage in Campus Recreation, University of Arizona and pertinent industry training and development opportunities. Ensure the highest possible level of customer service to provide exceptional experiences through Fitness and Wellness programming. Develop or update necessary emergency procedures, safety practices and risk management processes in conjunction with administration and the department risk management work team. Represent Fitness and Wellness as a member of the departmental risk management work team. Develop alternate revenue sources for the program as needed to ensure financial viability. Execute program-specific equipment and supply purchasing within budgetary parameters according to UA policies Inventory and maintain all program equipment and supplies to ensure quality, safety and security. Ensure proficiency in Campus Recreation and University of Arizona policies, procedures and processes. Works in collaboration with the marketing team to support the development of marketing and promotional strategies. Conduct outreach efforts to increase awareness and visibility of the program. Develop, in collaboration with department staff, appropriate program assessment tools to assess market needs and interests, participant satisfaction and overall program feedback. Report on results, including strategies for process improvement. Develop and maintain relationships with Campus Recreation, the University of Arizona and Tucson community as necessary to achieve program success, collaborations and partnerships. Development and maintain positive relationships with current and potential participants and alumni to maximize program success.