Job Description
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Ensure a safe operation of USCG Inspected Vessel
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Pre-trip provisioning, preparation, and vessel inspection
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Provide an enjoyable, guest-centric and luxury experience throughout the excursion (includes serving food and beverage)
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Post-trip cleaning and resupply
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Routine maintenance and communication of critical maintenance needs
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Guest briefings on local area and history
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Greeting guests during the boarding process
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Coordination of guest movement with VIPA Security and Cruise Ship Shorex team
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Assisting guests to designated excursion areas upon arrival and disembarking
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Maintain dock area clean and organized
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Other duties as assigned.
Minimum Qualifications:
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Current USCG documentation
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Current First Aid/CPR
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TWIC Card
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STCW is a plus
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Crowd management is a plus
Knowledge, Skills, and Abilities:
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Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, and in the water, and working alone.
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Must be able to work various work settings such as exposure to sunlight and outside temperature.
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Must be able to lift 50lbs.
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Ability to establish and maintain effective working relationships with all persons contacted during the work day
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Ability to read, interpret, and apply regulations and safe practices.
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Ability to operate assigned equipment, read and interpret documents.
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Ability to multi-task.
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Ability to speak and write clearly and concisely.
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Must be able to operate with little or no supervision.
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Must be willing to work holidays, nights, and weekends.
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Must have strong interpersonal skills and positive attitude.
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Team Player, positive and enthusiastic attitude.
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Previous ferry operations experience is a plus
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Ability to be flexible with schedule
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Strong knowledge of the island and ability to share its history and points of interest clearly and engagingly over the PA system
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Basic knowledge of maintenance of vessels is a plus