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Job Description
About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Maintain and service existing accounts by providing technical/ application, logistics, and quality support. Cultivate, qualify, and validate leads. Actively manage pricing system Support customer special requests including: order release, credit limit, debit/credit, customer complaints, agreements, and price quotations. Serve as lead contact for distribution partners: transactional processes to ensure compliance with corporate standards, price and contract management. Manage customer base to achieve a high level of customer satisfaction by proactively seeking feedback and expeditiously addressing customer concerns. Coordinate with technical team to conduct line trials, troubleshoot, identify cost saving opportunities, and provide continuous improvement.