Back to jobs
Job Description
Are you incredibly organized with an eye for detail? Do you know how to take care of business?
As a key member of the Cards Processing Team, you will be responsible for ensuring the accurate and timely settlement of daily processes to move funds between UBS and our card vendors. You’ll work cross-functionally to support operations by:
• Proven leadership experience, including coaching/mentoring peers, leading workstreams, and driving accountability for timelines and outcomes.
• Managing resolution of errors and rejections on card applications and communicating solutions and outcomes to branch staff.
• Validating card benefit and promotional requests for eligibility and processing redemptions.
• Manage with urgency the end-to-end card issuance process, including card production, personalization, and distribution.
• Reconciliation of multiple general ledgers used for card processing, researching and resolving outages.
• Accurate performance of card account maintenance requests.
• Coordinate issues to the correct system support, track for timely resolution and communicate to branch staff.
• Payment Research- to include unidentified payments, payment returns and payment reversal requests.
• Communication of errors reported by the bank to the branch staff to move the card applications forward (credit freezes, under 21 applicant requirement, additional paperwork for underwriting)
As a key member of the Cards Processing Team, you will be responsible for ensuring the accurate and timely settlement of daily processes to move funds between UBS and our card vendors. You’ll work cross-functionally to support operations by:
• Proven leadership experience, including coaching/mentoring peers, leading workstreams, and driving accountability for timelines and outcomes.
• Managing resolution of errors and rejections on card applications and communicating solutions and outcomes to branch staff.
• Validating card benefit and promotional requests for eligibility and processing redemptions.
• Manage with urgency the end-to-end card issuance process, including card production, personalization, and distribution.
• Reconciliation of multiple general ledgers used for card processing, researching and resolving outages.
• Accurate performance of card account maintenance requests.
• Coordinate issues to the correct system support, track for timely resolution and communicate to branch staff.
• Payment Research- to include unidentified payments, payment returns and payment reversal requests.
• Communication of errors reported by the bank to the branch staff to move the card applications forward (credit freezes, under 21 applicant requirement, additional paperwork for underwriting)