Lead discovery and mapping of current‑state and future‑state business processes across Aecon US Nuclear operations
Develop clear, standardized process maps (L1–L4), decision trees, swimlane diagrams, and operating models
Define roles, responsibilities, handoffs, controls, and escalation points within each process
Ensure processes align with business strategy, compliance requirements, and system capabilities
Author and maintain procedures, SOPs, work instructions, and job aids that translate process design into day‑to‑day execution
Create user‑friendly materials (playbooks, quick reference guides, checklists, flowcharts) tailored to different audiences (field, operations, leadership)
Ensure documentation supports both manual and system‑enabled workflows
Establish documentation standards, templates, and version control
Partner with IT, system owners, and vendors to ensure business processes are properly supported by technology solutions
Translate process requirements into functional requirements and user stories
Validate that system configurations and workflows align with defined processes
Support testing, training, and rollout activities related to process and system changes
Design and lead enterprise level improvement programs that drive cross-functional change in a structured, collaborative manner
Collaborate with program and change managers to support adoption of new processes and tools
Participate in training development and delivery as needed
Gather feedback from users to continuously improve process clarity and usability
Serve as a bridge between strategy, design, and execution