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Aecon Group Inc.

Solutions Architect, Commercial Operations

Charlotte, NCPosted 6 days ago

Job Description

  • Lead discovery and mapping of current‑state and future‑state business processes across Aecon US Nuclear operations
  • Develop clear, standardized process maps (L1–L4), decision trees, swimlane diagrams, and operating models
  • Define roles, responsibilities, handoffs, controls, and escalation points within each process
  • Ensure processes align with business strategy, compliance requirements, and system capabilities
  • Author and maintain procedures, SOPs, work instructions, and job aids that translate process design into day‑to‑day execution
  • Create user‑friendly materials (playbooks, quick reference guides, checklists, flowcharts) tailored to different audiences (field, operations, leadership)
  • Ensure documentation supports both manual and system‑enabled workflows
  • Establish documentation standards, templates, and version control
  • Partner with IT, system owners, and vendors to ensure business processes are properly supported by technology solutions
  • Translate process requirements into functional requirements and user stories
  • Validate that system configurations and workflows align with defined processes
  • Support testing, training, and rollout activities related to process and system changes
  • Design and lead enterprise level improvement programs that drive cross-functional change in a structured, collaborative manner
  • Collaborate with program and change managers to support adoption of new processes and tools
  • Participate in training development and delivery as needed
  • Gather feedback from users to continuously improve process clarity and usability
  • Serve as a bridge between strategy, design, and execution
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    Solutions Architect, Commercial Operations at Aecon Group Inc. | Renata