Back to jobsOpen and close the main reception area, ensuring a professional and welcoming environment at all times
Greet and assist external visitors, including business partners, joint ventures, vendors, subcontractors, and the general public
Manage a high-volume switchboard, fielding and directing calls across national and international offices with accuracy and professionalism
Screen, assess, and route telephone and email inquiries, including questions and complaints, to appropriate departments and contacts
Administer visitor security protocols, including sign-in/out procedures and the issuance and tracking of temporary access cards
Distribute and manage employee building access cards and parking passes
Provide support and direction to employees and walk-in visitors regarding general inquiries, office services, training rooms, and common areas
Monitor and distribute parking validations as required
Maintain cleanliness and organization of the reception area and shared spaces
Coordinate same-day courier services for corporate requirements
Effectively manage multiple priorities while maintaining a high standard of accuracy, organization, and customer service
