Lead Technical Writer

Position Summary

We are seeking an experienced Lead Technical Writer with 6-8 years of hands‑on experience in creating high‑quality technical documentation for engineering and technology products. The ideal candidate will have strong expertise in industry‑standard authoring tools such as Adobe Indesign, Arbortext Editor, and illustration tools including PTC Creo Illustrate and Adobe Illustrator. This role requires excellent writing skills, attention to detail, and the ability to work closely with the R&D team of Digital Power Products Line of Business and handling a team of Tech writers.

Primary Responsibilities:

• Develop, write, and maintain technical documentation such as user manuals, installation guides, commissioning guides, maintenance procedures, and product specifications.
• Create and edit technical illustrations, exploded views, line-art drawings, and diagrams using Creo Illustrate, Adobe Illustrator, or equivalent 3D/2D tools.
• Work within structured authoring environments using Adobe FrameMaker, Arbortext Editor, DITA/XML‑based systems, and Content Management Platforms (CMS).
• Collaborate with engineering, R&D, testing, and product management teams to gather information and ensure documentation accuracy and completeness.
• Interpret engineering drawings, CAD models, BOM details, and test / qualification reports for documentation inputs.
• Ensure documentation complies with corporate standards, regulatory requirements, and localization needs.
• Manage version control, documentation releases, and updates in alignment with product lifecycle milestones.
• Drive continuous improvement of documentation processes, templates, and workflows.
• Lead, mentor, and review the work of a team of technical writers. Define documentation standards, review processes, and quality benchmarks. Plan documentation deliverables and allocate work across the team.
• Establish and enforce documentation quality standards, including style, terminology, and structure.
• Perform content reviews to ensure accuracy, usability, and compliance with internal guidelines.
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Basic Qualification:

• Bachelor’s degree in engineering (preferred Electrical or Electronics)

Experience:

6-8 years of experience in technical writing within manufacturing, engineering, electronics, or technology domains.

Tools skills:

• Strong proficiency with:
• Authoring tools: Adobe FrameMaker, Arbortext Editor, DITA/XML
• Illustration tools: PTC Creo Illustrate, Adobe Illustrator, 3D/2D visualization tools
• Experience with content management systems (CMS) such as Windchill, Content Manager, or similar platforms.
• Experience using AI-assisted tools (such as Microsoft Copilot or similar) to:
• Draft technical content
• Review and improve documentation quality
• Ensure consistency and adherence to style guidelines
• Ability to validate AI-generated content for technical accuracy, safety, and compliance.

Soft skills:

• Excellent written communication skills with the ability to simplify complex technical content.
• High level of attention to detail, consistency, and accuracy.
• Ability to interpret engineering drawings, CAD models, and technical specifications.
• Experience working in cross‑functional and fast‑paced environments.
• Familiarity with documentation standards and best practices (DITA, S1000D, ISO/IEC documentation guidelines).
• Understanding of UX writing principles for modern digital documentation.
• Knowledge of regulatory documentation practices, safety standards, and product compliance.
• Exposure to Agile development processes and collaboration tools (Jira, Confluence, etc.).
• Able to use interpersonal skills, passion, and team-player mindset to build rapport with stakeholders and SMEs.
• Strong command of grammar and punctuation; capable of creating concise, clear written instructions.
• Must possess sense of inquiry to ask questions and perform further research, ultimately Understand the target audience and their tasks, and how an information product will help ensure their success-that is, performing tasks in a safe, efficient, and effective manner.
• Ensure all documentation clearly communicates safety instructions, warnings, and precautions.
• Validate that procedures support safe installation, operation, and maintenance.
• Define and track documentation metrics such as quality, usability, and delivery timelines.
• Drive improvements based on feedback and usage data.