Senior EUC Engineer

* Work closely with the team and customers to understand business processes in order to create new and innovative solutions related to document management, content management, social collaboration, and enterprise search.* Provide technical assistance, training, and coaching to end users, power users, and the Service Desk for our platform, built upon SharePoint 2010.* Assist with the strategic planning and long-term direction of our content management platform including understanding available market solutions and best practices in order to help build and maintain a strategic product roadmap.* Assist with identifying and completing ECM Team roadmap items.* Design and customize SharePoint sites that match functional business requirement and provide a consistent internal UI to allow for knowledge sharing across the enterprise.* Help identify areas of opportunity for bigger picture automation processes for recurring user issues/challenges/needs.* Drive the overall utilization and adoption of ECM products throughout the organization.* Provide expert advice on the availability of SharePoint functionality to deliver requested business capabilities.* Participate in the requirements gathering process, as well as the testing of processes for new, changed, and enhanced features and functions within the ECM product.* Establish and maintain effective working relationships with management, coworkers, and the customer.