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Job Description
Information Systems Business Analyst
Location: Toms River, NJ (onsite)
Salary: $85-95 based on experience
Work Authorization: Candidates must be permanently authorized to work in the United States. Heyco Products Corp. does not provide visa sponsorship or support work authorization extensions, including F-1 STEM OPT sponsorship.
Summary:
Heyco Products Corp. is seeking an Information Systems Business Analyst to support and enhance our manufacturing business systems and IT infrastructure. This role is responsible for supporting IQMS ERP functionality, managing EDI transactions, developing Crystal Reports, troubleshooting hardware/software issues, and assisting users across the organization.
Responsibilities
- Support and troubleshoot the IQMS ERP system and related applications
- Manage and troubleshoot EDI inbound and outbound documents
- Create, modify, and maintain Crystal Reports based on business requirements
- Utilize SQL queries to support reporting and data analysis needs
- Install, configure, and troubleshoot desktops, laptops, and printers
- Respond to and resolve help desk tickets in a timely manner
- Create and maintain knowledgebase articles and work instructions
- Follow SDLC best practices for major projects including planning, testing, documentation, implementation, and post-project review
- Work closely with users across departments to identify and resolve system issues
- Ensure compliance with departmental procedures and quality standards