Director, Fleet Services

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. 

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine 

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today… 

The Director, Fleet (or Fleet Services) is responsible for the strategic leadership, safety, and operational excellence of all fleet vehicles and related assets. This role ensures safe, compliant, efficient, and cost effective fleet operations while maximizing fleet reliability and availability. The Director works closely with senior management, regulatory agencies, vehicle and equipment OEMs, vendors, and internal stakeholders to support uninterrupted fleet management to field operations.

Key Responsibilities:

Fleet Operations Leadership

• Provide overall leadership and direction for fleet operations, including field operations, hubs, and gateways.
• Ensure full compliance with DOT and authority regulations and standards.
• Establish and enforce fleet safety programs, standard operating procedures (SOPs), and emergency response plans.
• Partner with senior management to maintain operational readiness and seasonal planning.

Fleet Management

• Oversee the lifecycle management of all fleet and support equipment and specialized fleet assets.
• Develop and execute fleet acquisition, replacement, maintenance, and retirement strategies aligned with operational needs and budget targets.
• Ensure preventive and corrective maintenance programs optimize equipment reliability, uptime, and safety.
• Drive sustainability initiatives, including electrification, fuel efficiency, and emissions‑reduction strategies.

Safety, Compliance & Risk Management

• Champion a strong safety culture across all fleet operations.
• Support Safety with investigations of fleet incidents, accidents, or equipment failures and implement corrective actions.
• Ensure safe operating certifications and training requirements are met and maintained.
• Conduct audits, risk assessments, and continuous safety improvement initiatives.

Financial & Strategic Management

• Develop and manage operating and capital budgets for fleet operations.
• Control costs through asset optimization, vendor management, and process improvements.
• Support long‑term operational and infrastructure planning aligned with business growth.
• Analyze performance metrics and present operational results to senior leadership.

People Leadership & Development

• Lead, coach, and develop managers, supervisors, and technical teams.
• Build workforce plans to support 24/7 operations, peak seasons, and business growth.
• Promote employee engagement, accountability, and talent development.
• Foster collaboration across operations, maintenance, safety, engineering, and HR partners.

Vendor & Stakeholder Management

• Manage relationships with equipment manufacturers, maintenance providers, and regulatory agencies.
• Negotiate service contracts and monitor vendor performance against service‑level agreements (SLAs).
• Act as a senior operations representative in audits, inspections, and stakeholder meetings.

Skills & Qualifications: 

Required

• Bachelor’s degree in Business, Engineering, Operations Management, or a related field (or equivalent experience).
• 10+ years of progressive leadership experience in fleet management or ground operations.
• Demonstrated experience managing large, diverse fleets and operational environments.
• Strong knowledge of fleet safety regulations and fleet compliance standards.
• Proven people‑leadership experience managing multi‑site or large operational teams.

Preferred

• Master’s degree (MBA, Engineering, or Operations).
• Experience in logistics or large operations environments.
• Familiarity with electric or alternative‑fuel fleet programs.
• Certifications or fleet safety credentials.

Employee Benefits & Incentives 

 DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:  

• Competitive Pay 

• Bonus/Incentive Programs 

• Retirement Savings – 401K with company match 

• myShares – Voluntary plan to buy discounted company shares 

• Medical, Dental, Vision, well-being programs 

• Tuition Reimbursement 

• Generous Paid Time Off – Starting at 4 Weeks (PT/FT) 

• Paid Leave 

• Employee Discount Program 

• Employee Assistance & Work Life Program 

• Outstanding training opportunities 

DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to [email protected], and include your contact information and the requested accommodation. Only messages related to requests for these types of reasonable accommodations will be returned.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic, The EEO is the Law and supplement are available here: Know Your Rights: Workplace Discrimination is Illegal (dol.gov)