Human Resources Generalist - Circuit of the Americas

Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to creating quality culinary concepts from scratch. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more.

We are seeking a Human Resources Generalist to lead the efforts of company-wide recruitment efforts from executive level to hourly efforts. The Human Resources Generalist will be responsible for full cycle recruitment for hourly positions including communicating hiring needs, disbursing qualified candidates across numerous venues, leading onboarding process, and relentless follow up with hiring managers, candidates, and new employees.

To be successful in this role, the ideal candidate should have an HR academic background along with work experience in sourcing, interviewing and evaluating candidates at all levels of business. This position’s goal is building an innovative and experienced workforce aligned with Proof of the Pudding’s values and business acumen.

Responsibilities:

• Coordinate all aspects of hiring new employees, this includes but is not limited to – recruitment, job fairs, job postings, upkeep of posts, scheduling interviews, conducting interviews, hiring in ATS, and scheduling.
• Partner with hiring managers to create job descriptions for current openings.
• Screen resumes and applications and update candidates on hiring processes.
• Report to hiring managers on the status on current openings.
• Provide bi-weekly turnover analysis reports to upper management.
• Building and maintaining relationships with staffing agencies and taking the lead on all coordination and training necessary
• Responsible for managing all staff including but not limited to: Captains, servers, bartenders, stewards, and warehouse. This will include coaching, counseling and communication.
• Being the lead and held accountable for staff’s timeliness and adherence to Proof of the Pudding’s protocol.
• Organization of new hire paperwork and upkeep on current employees.
• Inputting payroll, overseeing payroll at multiple venues, the ability to uphold the code of conduct and legalities associated with Human Resources.
• Understanding of basic HR best practices.
• Develop strategies for better staffing efficiency and goal achievement.
• Liaise between managers, staffing agencies, and employees.
• Communicate honest staffing needs and updates to each venue and the GMs.
• Attend events to be an HR and Operations presence.
• Attend BEO meetings and have continuous open lines of communication with sales team, operations team, and culinary team in preparation for each event.
• Assist in the training/orientation programs for all hourly new hires.

Performs other related duties as required.

Qualifications

Education and/or Experience

• Associate degree or higher in Human Resources Management, Business Management, or related field AND 5+ years of experience in Human Resources, with preferred Food & Beverage/Hospitality experience
• Must live in or near the Austin, TX area
• Proficiency in Microsoft Office, written and verbal communication, and teamwork.

Specialty Qualifications

• Highly organized and able to problem solve on the fly
• Bilingual is strongly preferred.
• Customer service mindset with a passion for large scale events and/or food service.
• Proven experience in forming and maintaining a positive work environment that is inclusive and safe.
• Flexibility and adaptable personality.

CORE VALUE AND COMPETENCY REQUIREMENTS

Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.

Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”

Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.

Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.

Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.

Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.

Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.

Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.

Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Work Environment

This position breakdown will range between in-office work and event attendance based on the venue event schedule. Office work entails computer usage, interdepartmental meetings and communications, talking with staff via email, phone, and in person, and

assisting with event preparation as needed. Event attendance consists of being a managerial presence available during events. This position’s duties will change based upon business needs for each event.

Physical Demands:

• Prolonged periods of standing, moving through an event space, and traveling from venue to venue
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items
• At times there will be prolonged times of sitting and computer usage.
• Ability to perform physical tasks; such as but not limited to, lifting approx. 25 lbs.

Position Salary & Benefits:

• Salary Range of $80,000-$85,000 per year + 11% performance bonus
• Benefits include health insurance, dental, vision, life, 401k, short & long term disability, HSA, daily lunches in office

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, and gender.