Back to jobsSupport the development of a new global service process template based on the SAP S/4 platform
Perform requirements analysis, concept development, and implementation of global service and sales processes in IT applications
Advise and train business functions on the optimal use of SAP Customer Service (SAP CS) and the Field Service Management system (FSM)
Coordinate and manage external consultants
Create and maintain process documentation and end-user guides
Integrate the FSM solution with relevant systems and applications to ensure seamless data flow and effective process automation
Execute system testing, resolve issues, and support troubleshooting activities related to FSM implementations
