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Manager, Trade & Working Capital Solutions - Product Management
Toronto, ONPosted Yesterday
Job Description
What You'll be doing:
Client Focus & Stakeholder Management
• Champion a customer-centric culture to enable deepening of client relationships and enhance the client experience across Trade & Working Capital Solutions
• Support the development of solutions that leverage broader Bank capabilities, systems, and relationships
• Partner with Sales and coverage teams to ensure product relevance, effective market positioning and progress along Key Performance Indicators (KPIs)
• Partner with internal stakeholders and relevant risk functions to ensure appropriate controls are in place such that Key Risk Indicators (KRIs) are in line with bank standards.
Product Development & Innovation
• Support the identification, evaluation, and design of new Trade & Working Capital Solutions , initiatives, and structures
• Conduct market analysis, feasibility assessments, and contribute to defining product requirements and value propositions
• Assist in shaping product strategy in alignment with global and regional priorities
Product Approvals & Governance
• Support the preparation of product approval documentation, including business cases, risk assessments, and operating models
• Coordinate with cross-functional stakeholders (Risk, Legal, Compliance, Finance, Operations, Technology) to ensure timely approvals
• Maintain accurate and up-to-date product documentation, policies, and procedures
Product Implementation & Execution
• Support the development and execution of implementation plans for new products and enhancements
• Ensure operational readiness, including processes, controls, training, and system enablement
• Assist in go-live activities, issue resolution, and post-implementation stabilization
Product Management & Ongoing Support
• Support existing and new Trade & Working Capital Solutions, ensuring effective delivery and scalability
• Monitor product performance through KPIs and identify opportunities for continuous improvement
• Provide subject matter expertise to internal stakeholders across regions and business lines
Risk, Compliance & Controls
• Ensure activities are conducted in accordance with operational risk, compliance, AML/ATF, sanctions, and conduct requirements
• Support embedding controls-by-design within product processes and frameworks
• Contribute to audit readiness, issue resolution, and remediation of control gaps
Operational Efficiency & Process Improvement
• Drive efficiency through process optimization, standardization, and automation opportunities
• Ensure effective day-to-day business controls and adherence to internal policies and frameworks
Culture & Leadership
• Contribute to a high-performance, inclusive work environment
• Actively demonstrate alignment with the Bank’s Values, Code of Conduct, and Global Sales Principles
• Collaborate effectively across global teams and functions
Client Focus & Stakeholder Management
• Champion a customer-centric culture to enable deepening of client relationships and enhance the client experience across Trade & Working Capital Solutions
• Support the development of solutions that leverage broader Bank capabilities, systems, and relationships
• Partner with Sales and coverage teams to ensure product relevance, effective market positioning and progress along Key Performance Indicators (KPIs)
• Partner with internal stakeholders and relevant risk functions to ensure appropriate controls are in place such that Key Risk Indicators (KRIs) are in line with bank standards.
Product Development & Innovation
• Support the identification, evaluation, and design of new Trade & Working Capital Solutions , initiatives, and structures
• Conduct market analysis, feasibility assessments, and contribute to defining product requirements and value propositions
• Assist in shaping product strategy in alignment with global and regional priorities
Product Approvals & Governance
• Support the preparation of product approval documentation, including business cases, risk assessments, and operating models
• Coordinate with cross-functional stakeholders (Risk, Legal, Compliance, Finance, Operations, Technology) to ensure timely approvals
• Maintain accurate and up-to-date product documentation, policies, and procedures
Product Implementation & Execution
• Support the development and execution of implementation plans for new products and enhancements
• Ensure operational readiness, including processes, controls, training, and system enablement
• Assist in go-live activities, issue resolution, and post-implementation stabilization
Product Management & Ongoing Support
• Support existing and new Trade & Working Capital Solutions, ensuring effective delivery and scalability
• Monitor product performance through KPIs and identify opportunities for continuous improvement
• Provide subject matter expertise to internal stakeholders across regions and business lines
Risk, Compliance & Controls
• Ensure activities are conducted in accordance with operational risk, compliance, AML/ATF, sanctions, and conduct requirements
• Support embedding controls-by-design within product processes and frameworks
• Contribute to audit readiness, issue resolution, and remediation of control gaps
Operational Efficiency & Process Improvement
• Drive efficiency through process optimization, standardization, and automation opportunities
• Ensure effective day-to-day business controls and adherence to internal policies and frameworks
Culture & Leadership
• Contribute to a high-performance, inclusive work environment
• Actively demonstrate alignment with the Bank’s Values, Code of Conduct, and Global Sales Principles
• Collaborate effectively across global teams and functions