General Manager - Transformation office lead

What you’ll do

• Define and lead the transformation framework and roadmap in alignment with strategic business priorities.
• Establish and manage governance models, decision rights, escalation paths, and approval processes.
• Institutionalise governance cadence including SteerCo, Working Groups, and PMO forums.
• Ensure consistent tracking of progress, risks, dependencies, milestones, financials, and outcomes across the transformation portfolio.
• Provide mobilisation support for SteerCo-linked programmes and liaise with PM Portfolio Leads for preparation and execution consistency.
• Partner with Finance to manage budgets, investment tracking, and financial governance, including capex/opex oversight.
• Support leadership in investment planning, prioritisation, and benefit delivery.
• Coordinate cross-functional interdependencies and remove blockers to facilitate delivery.
• Champion reporting excellence by ensuring accurate, timely, and data-backed insights for effective decision-making.
• Build, develop, and lead a high-performing Transformation Office team comprising programme managers and analysts.
• Oversee vendor engagement and contract governance, ensuring compliance with commercial and delivery commitments.
• Support change management and capability uplift across business and transformation teams.
• Promote consistent adoption of best practices, tools, and frameworks across programmes.