Job Description
Job Description
As a Senior Rewards Partnerships Specialist, you will manage the ecosystem of our rewards partnerships with a strong focus in building value and exciting offers for our customers. You will work with management to develop long term reward strategies, develop partnerships with merchants / aggregators in delivering value , and optimise campaign execution to drive engagement and loyalty.
You are:
- Commercially driven with a strong focus on driving user engagement, retention, and incremental revenue through rewards partnerships.
- Digitally-savvy with a deep understanding of digital platforms, customer segments and redemption patterns within the Malaysian market; able to translate insights into compelling reward propositions.
- Define and develop partner engagement plans and reward programmes—capable of designing, launching, and optimising rewards campaigns with clear understanding of commercial structures, customer value propositions, fulfilment mechanisms, and customer journey.
- Performance-oriented and data-led, with the ability to track campaign effectiveness, analyse redemption and engagement metrics, and continuously optimise for ROI and customer engagement