Manager, Clinical Services - Med Surg/Oncology
Job Description
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS | |
The primary job duties this position is responsible for achieving are listed in order of importance. | |
1. Clinical Operations & Quality Oversight (25%)• Manages day-to-day operations of Med-Surg and Oncology units. • Ensures delivery of safe, effective, evidence-based nursing care. • Oversees performance on falls, pressure injuries, CAUTI, CLABSI, sepsis, mortality, and readmissions. • Ensures safe administration of chemotherapy and biotherapy in accordance with ONS standards. • Monitors compliance with Joint Commission, CMS, CDPH, and accreditation standards. • Leads quality improvement initiatives and corrective action planning. • Investigates clinical incidents and patient complaints. 2. Policy & Procedure Governance (20%)• Maintains ownership of all unit-specific clinical policies and procedures. • Leads development, review, revision, and approval of Med-Surg and Oncology policies. • Ensures policies align with regulatory standards, evidence-based practice, and organizational guidelines. • Conducts annual policy review cycles and ensures documentation of compliance. • Collaborates with interdisciplinary stakeholders (pharmacy, infection prevention, medical staff) on policy updates. • Ensures implementation, staff education, and auditing of new or revised policies. • Maintains regulatory survey readiness through policy standardization and documentation integrity. 3. Staffing & Workforce Leadership (20%)• Develops staffing plans aligned with census, acuity, and oncology complexity. • Oversees hiring, onboarding, competency validation, and performance evaluations. • Ensures chemotherapy certification and specialty competencies are maintained. • Manages productivity, overtime, and premium pay. • Promotes retention, engagement, and succession planning strategies. 4. Financial Stewardship (20%)• Develops and manages unit operating budgets. • Monitors labor productivity and agency utilization. • Conducts FTE and variance analysis; advises leadership on significant deviations. • Oversees cost containment strategies, including high-cost oncology medication utilization in partnership with pharmacy. • Participates in capital equipment planning and resource allocation. 5. Patient Throughput & Strategic Alignment (15%)• Monitors LOS, GMLOS variance, and discharge efficiency. • Collaborates with case management and physicians to optimize patient flow. • Ensures appropriate level-of-care placement. • Aligns unit goals with hospital strategic priorities and service line growth initiatives. • Supports implementation of new oncology therapies and clinical technologies. |
Total | 100% |
JOB QUALIFICATIONS |
Minimum Education (Indicate minimum education or degree required.) |
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Preferred Education (Indicate preferred education or degree required.) |
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Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.) |
• 3–5 years acute care RN experience. • 2–3 years progressive nursing leadership experience. • Experience in medical-surgical and/or oncology acute care required. • Demonstrated knowledge of chemotherapy safety standards and regulatory compliance. • Strong knowledge of hospital KPIs, accreditation requirements, and quality metrics. |
Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.) |
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Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.) |
• Current California RN License. • Current BLS certification. • Oncology Certified Nurse (OCN) preferred or required within 1 year. • Chemotherapy/Biotherapy Provider Certification (ONS) required. • ACLS certification preferred. • NIH Stroke certification within 30 days of hire. • Assault Response Competency (ARC) within 30 days. • Current Fire Card (within 30 days if not current). NE-BC or NEA-BC within 1 year of hire |
Full-Time, Exempt