Job Description
Windows USA is actively hiring highly motivated and energetic Appointment Agents who have a passion for people. To carry out this role, the Appointment Agent candidate needs exemplary interpersonal skills to pitch our program, overcome objections, and close deals.
The Appointment Agent is an outbound call center position responsible for contacting, qualifying, and setting in-home appointments for our sales organization. This individual will reach out to potential customers by phone. This position will also be responsible for data entry and maintaining the integrity of customer data.
Windows USA is an innovative leader in the design, manufacturing, sales, and installation process of premium quality windows and doors for remodeling and replacement applications. Windows USA is known for its history of innovation, making outstanding products, providing quality service, and delivering outstanding customer satisfaction.
Responsibilities:
- Initiate communications with a consumer base awaiting estimates on our window and door products.
- Coordinate appointment times with the consumers based on geographies and availability of representative schedules in the respective areas throughout the country.
- Appointment Agents must be organized and able to multitask while handling multiple calls.
- Clearly communicate (talk fast, shift quick) with the perseverance to continuously make phone calls while collaborating in a team-oriented atmosphere.
Experience: Sales and Marketing or Call Center Experience, 1 year preferred
Notes:
· In person role in Royal, AR office.
· Multiple shifts available.
· Windows USA is an equal opportunity employer.
· Must be authorized to work for a U.S. employer.
Job Type: Full-time
Salary: $65,000.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
Supplemental pay types:
- Commission pay
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- Call center
- In-person
- Office
Ability to commute/relocate:
- Royal, AR 71968: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- This is an onsite-only opportunity. Are you comfortable coming into the office each day?
Experience:
- Sales or Call Center: 1 year (Required)
Work Location: In person