DMC Server

DMC Server

General Purpose:

Durango Mountain Club is an exclusive restaurant and club available to members only. We hold our staff to higher standards than a more casual dining experience so we can provide the premier experience that our members expect. We continue to grow and this is a great opportunity to join a high class organization. This is a seasonal position for the 2026 Summer Season. Dates are subject to change based on applicant's availability and needs of the business. Our operating hours for the summer 2026 season are as follows: June 20 for 7-day operations through August 16th, then Fri-Sun through October 4th. For a full list of benefits visit https://www.purgatory.ski/employee-benefits/ 

Essential Duties/Responsibilities:

• Greet guests as they arrive, make them feel welcome
• Take food and beverage orders accurately and input them into the POS system.
• Serve food and drinks promptly and courteously, ensuring accuracy and presentation.
• Check back with guests to ensure satisfaction and address any concerns or special requests.
• Clear tables promptly as patrons leave to make it inviting for incoming guests
• Provide recommendations on menu items, specials, and promotions.
• Upsell additional items such as appetizers, desserts, or drinks to enhance the guest experience.
• Process payments and handle cash transactions accurately and in a timely manner.
• Collaborate with kitchen staff and other team members to ensure smooth operations.
• Adhere to all food safety and sanitation guidelines.
• Other duties as assigned

Knowledge, Experience and Abilities: 

• Previous experience in serving required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong attention to detail and organizational skills.
• Knowledge of basic food and beverage service procedures.
• Availability to work evenings, weekends, and holidays as needed.
• Basic cocktail knowledge.
• Most importantly, making sure that each customer receives an immediate greeting when they arrive, no matter how busy you are. You must acknowledge them so they know that service is on its way. 

Material and Equipment Directly Used:

• POS (Point of Sale) System: POS systems are used to input orders, process payments, and manage transactions. They help streamline the ordering and payment process, ensuring accuracy and efficiency.
• Cleaning Supplies: Servers use cleaning supplies such as cloths, spray bottles, and sanitizing solutions to clean tables, chairs, and other surfaces in the dining area.
• Wine Openers and Corkscrews: Servers use wine openers and corkscrews to open bottles of wine for customers who order wine with their meals.

 Working Environment/Physical Activities:

• Fast-Paced Atmosphere: The restaurant industry often operates in a fast-paced environment, especially during peak hours. Servers must be able to work efficiently and handle multiple tasks simultaneously.
• Team Collaboration: Servers often work as part of a team, collaborating with kitchen staff, bartenders, hosts/hostesses, and other servers to ensure smooth operations and excellent customer service.
• Customer Interaction: Servers interact directly with customers, taking orders, answering questions, and addressing concerns or special requests. Excellent communication and customer service skills are essential.
• Variable Hours: Servers may work shifts that vary in length and timing, including evenings, weekends, and holidays. Flexibility in scheduling is often required to accommodate peak business hours.

Physical Demands:

• Standing and Walking: Servers spend much of their shift on their feet.
• Lifting and Carrying: Servers lift and carry trays of food, trays of drinks, kegs, and other items. Some items may be heavy or awkward to carry, requiring strength and balance.
• Bending and Reaching: Servers sometimes bend and reach for condiments, silverware, etc and other items stored in high and low shelving.
• Stressful Situations: Serving can be stressful at times, especially during busy periods or when dealing with demanding customers or unexpected issues. Servers must remain calm under pressure and adapt to changing circumstances.

Education or Formal Training: High school diploma or equivalent