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Director, Cloud Operations

Remote - USPosted Yesterday
remote

Job Description

  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
  • 10+ years of experience operating and scaling cloud-based production platforms, including business critical SaaS services.
  • 5+ years of proven leadership experience building, scaling, and leading Cloud Operations and/or SRE teams in a 24/7 global environment.
  • Demonstrated ownership of operational reliability, availability, and performance.
  • Deep expertise in AWS-first cloud platforms and cloud native architectures
  • Strong experience with automation-driven operations.
  • Solid background in ITIL-aligned service management, including incident, problem, change, and capacity management.
  • Experience operating in regulated or compliance-driven environments
  • Proven ability to partner effectively with Engineering, Architecture, Security, Support, and business stakeholders to deliver reliability-by-design.
  • Strong leadership, communication, and stakeholder management skills, with the ability to translate operational risk, reliability, and performance into executive‑level and business‑relevant insight.
  • Experience leading global, multi-region service organizations supporting enterprise customers.
  • Relevant industry experience in medical imaging and Imaging IT
  • Relevant certifications such as AWS Cloud Practitioner, AWS Certified Solutions Architect, ITIL, CISSP, or CISM.
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