Compensation & Benefits Assistant - 6 month contract

The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.

Applications are now being received for the temporary full-time position of Compensation & Benefits Assistant in the People Services Department, Office of the Chief Administrative Officer. To apply, please submit your resume and cover letter on-line by May 26^th, 2026.

Note - this is an office (5 days/week) position located at 101 Town Centre Blvd, Markham, ON, L3R 9W3

Job Summary

The Compensation & Benefits Administrative Assistant provides administrative and clerical support to the Compensation & Benefits team. This role manages People Services mailboxes, processes employee documentation, maintains and ensures accurate HRIS records, and supports routine and ad‑hoc activities related to pay, benefits, and pension (OMERS).

Key Responsibilities

HRIS & Data Management

• Validate employee data entries in the City’s HRIS (ADP workforce Now).
• Enter employee data into HRIS as required.
• Maintain and organize electronic employee files.

Mailbox & Document Administration

• Manage People Services Admin Package and Benefits Info mailboxes.
• Review employment contracts and OMERS forms for completeness and accuracy.
• Ensure documents are accurately tracked, organized and followed up as required.
• Respond to employee and supervisor inquiries by phone and in writing.

Compensation & Benefits Support

• Administers the non-union pay grid progression process.
• Supports the administration of the pension enrolment and buyback activities.
• Issues and administers benefits change forms and notifications.
• Supports the administration of benefit change communication.

General HR Support

• Supports upload of People Services documents into internal website (Checkmark).
• Supports the management and tracking of employee files and documents.
• Supports the vacation reporting process.
• Prepares employment verification letters as required.
• Supports ad hoc and project based requests.

Qualifications

• College Diploma, preferably in administration and/or human resources discipline
• Strong administrative skills, preferably in areas of pay and/or benefits administration.
• Strong attention to detail and accuracy.
• Strong commitment to confidentiality and handling private employee data
• Strong communication and customer‑service skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency with HRIS systems (preferably in ADP Workforce Now), Excel, and document‑management tools.
• As a condition of employment, you will be required to provide a satisfactory Criminal Record and Judicial Matters check. 

Core Behaviours

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

We thank all applicants who have applied. However, only those applications selected for an interview will be contacted.

AI Disclosure

At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.

Vacancy:

Replacement Vacancy