Job Description
- Computer Systems Officer - Level 5
- Ongoing Full-Time
- Parramatta
About us
The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
About the role
We have an opportunity for 4 x Senior Network Engineers to be part of our Network & Security Platform Services, Technology & Communication Services Command team. The Senior Network Engineer provides high-level network engineering support for a diverse range of data and communications network infrastructure, including core networks, and remote site connectivity. This involves overseeing the installation, monitoring, and maintenance of NSWPF network and performance.
The Network and Security Platform Services Directorate is responsible for the connectivity and security that underpins policing across NSW Police Force (NSWPF). The team manages and maintains enterprise network and security services supporting over 550 NSWPF remote sites, as well as key data centres and core technology platforms.
The Directorate enables secure and reliable connection of users and devices to NSWPF systems, ensures the delivery of data across the statewide network, and maintains strong control of network boundaries, security and data flows. This includes responsibility for NSWPF telecommunication services and the interoperability and connectivity between internal applications, external services and connected devices.
The Network Platform is seeking to recruit four (4) Senior Network Engineers (CSO5) across multiple specialist domains to join the Network and Security Platform Services Directorate.
These roles operate within four specialist streams and report directly to the Network Platform Owner. In addition to domain specific responsibilities, the roles will contribute to broader capacity driven work across the platform. These positions play a critical part in the design, operation, optimisation and support of enterprise scale data and voice network services that are foundational to both frontline policing and corporate operations across the NSW Police Force.
As a Senior Network Engineer (CSO5), you will:
- Provide deep technical leadership within your specialist domain
- Influence design standards, architectures and roadmaps
- Resolve complex incidents and systemic service issues
- Mentor engineers and uplift operational maturity
- Work closely with service delivery, project, other government agencies and vendor partners
These roles require strong technical capability, sound judgement, and the ability to operate effectively in a large, complex enterprise environment.
Successful candidates will be aligned to one of the following specialist domains:
- LAN/WAN (Enterprise Networking)
- Service Maintenance (Monitoring, Observability & Optimisation)
- Service Performance (Operations, Stability & Lifecycle Management)
- Voice and Telephony (Unified Communications & Telephony Platform)
To be considered for this role, applicants must demonstrate:
Minimum CCNP level certification (or higher) in a relevant discipline.
Examples include (but are not limited to):
CCNP Enterprise (LAN/WAN)
CCNP Collaboration (Voice)
CCNP Service Provider or equivalent relevant CCNP
Equivalent vendor certifications or demonstrable equivalent experience may be considered where appropriate.
Proven experience working in large, complex enterprise environments.
IMPORTANT INSTRUCTIONS FOR APPLICANTS:
- You will be asked to complete a Baseline Vetting Clearance, please note you may be required to upgrade your clearance to NV1 in the future.
View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)
What we can offer you
At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:
- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc; and
- in-house gym facilities.
How to Apply
Applications can only be submitted electronically via the I Work for NSW website.
To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.
Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.
Please address Target Question 1 (500 words per question) in the text box provided in the online application or attach as a separate document.
Target Question 1:
Please identify which position you are applying for and describe a time when you provided senior technical leadership in a complex enterprise environment within your selected domain.
(LAN/WAN, Service Maintenance, Service Performance, Voice and Telephony)
Your response should include:
The technical or service challenge involved
- Your role in shaping the solution or outcome
- How you influenced stakeholders, peers or decision makers
- The results achieved and how success was measured
Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.
If you require any further information about this opportunity, please contact Pooja Kumar via (02) 4828 8687.
To be eligible to apply for this role, you must meet one of the following statuses:
- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.
Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.
Our commitment to Diversity:
At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
We understand that the recruitment journey may present unique challenges. If you:
- Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
- Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]
Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]
This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
For more information on applying for roles with the NSW Police Force click here
Thank you for your interest in this role. We look forward to receiving your application.