Administrative Officer

• Clerk Grade 5/6
• Ongoing Full-Time

• Parramatta

   

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Administrative Officer to be part of our (add business unit / command) team. The Administrative Officer provides a broad range of administrative services and leverages extensive command/business unit knowledge to support the business area’s program of work and facilitate the delivery of business operations.

The Network and Security Platform Services Directorate manage and maintain the overarching connectivity and security requirements for over 550 NSWP sites. 

They are responsible for the connection of users and devices to NSWPF systems, the delivery of data across the entirety of the NSWPF Network, the network management of boundaries, security and dataflow control and the control interoperability and connectivity between NSWPF applications, external services and devices. 

The Administrative Officer reports into the Network Performance and Governance Team within the Network and Security Platform Services Directorate, Technology and Communication Services Command. 

This role will work closely with the Director Network and Security Platform Services and Manager, Network Performance and Governance on the following items and more:

• Executive Support 
• Directorate Correspondence & Support 
• Resource Vetting 
• Circulation of documentation 
• Creation and management of purchase orders 
• Recruitment Coordination 
• Directorate Coordination 
• Vehicle Management 
• Review, preparation and coordinate business unit documentation 
• Ability to use ServiceNow (desired but not compulsory) 
• Ability to use Record Management Systems (desired but not compulsory) 
• Drivers Licence

The successful candidate will have:

• Demonstrated ability to provide excellent customer service 
• Demonstrated ability to maintain a professional attitude at all times. 
• Demonstrated advanced administrative and clerical skills including data accuracy & attention to detail. 
• Demonstrated excellent communication skills, both written and verbal. 
• Ability to manage competing demands in a high-volume work environment and problem solve as appropriate. 
• The ability to work well in a multidisciplinary team and the ability to work independently.

IMPORTANT INFORMATION:

• You will be asked to complete a Baseline Vetting Clearance, please note you may be required to upgrade your clearance to NV1 in the future.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and 
• in-house gym facilities. 

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Customers can be very demanding. Tell me about a time when you had to manage a customer's expectations to avoid an unreasonable commitment?

Target Question 2:

Tell me about a time when you faced conflicting priorities. How do you prioritise when everything comes across as urgent?

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Rebecca Grimas via 0488 273 541.

To be eligible to apply for this role, you must meet one of the following statuses:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]

• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

   

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.