Network Engineer

• Computer System Officer - Level 4

   

• Ongoing, Full-time
• Parramata

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for 6 x Network Engineers to be part of our Network and Security Platform Services, Technology and Communication Services Command. The role implements and maintains security controls that protect NSW Police’s systems and data, ensuring secure design, risk mitigation, and compliance. By embedding security into technology platforms, it helps safeguard sensitive information and supports the organisation’s mission to uphold public safety and trust.

The Network and Security Platform Services Directorate is responsible for the connectivity and security that underpins policing across NSW Police Force (NSWPF). The team manages and maintains enterprise network and security services supporting over 550 NSWPF remote sites, as well as key data centres and core technology platforms.

The Directorate enables secure and reliable connection of users and devices to NSWPF systems, ensures the delivery of data across the statewide network, and maintains strong control of network boundaries, security and data flows. This includes responsibility for NSWPF telecommunication services and the interoperability and connectivity between internal applications, external services and connected devices.

The Network Platform is seeking to recruit six (6) Network Engineers (CSO4) to join the Network and Security Platform Services Directorate to work alongside Senior Network Engineers and technical leaders to provide hands on engineering, operational and delivery support across enterprise network and voice platforms. The CSO4 roles play an important role in day-to-day operations, service improvement initiatives, technical delivery while contributing to the ongoing uplift and maturity of the network platform. This is an excellent opportunity for engineers looking to deepen their enterprise experience within a large, complex environment.

As a Network Platform Engineer (CSO4), you will:

• Provide technical support and engineering services within your assigned domain 
• Assist with the operation, maintenance and optimisation of enterprise network and voice platforms 
• Support incident, problem and change activities in line with operational standards 
• Contribute to service improvement, documentation and technical standards 
• Work collaboratively with senior engineers, service delivery teams, projects, other government agencies and vendors 
• Build technical capability and progress towards senior specialist roles

These roles are well suited to engineers with strong technical foundations who are seeking to grow their skills at enterprise scale. You will assist with the implementation and support of IP network solutions, including troubleshooting, network access, monitoring, control, evaluation and documentation, while ensuring cyber security requirements are consistently met. The role also require participation in rotational on-call support arrangements. Strong communication skills are essential, as you will work with a wide range of internal and external stakeholders and be expected to tailor technical advice and instructions to suit different audiences.

Roles are aligned across four specialist streams, with responsibilities as outlined below. Positions report directly to their relevant Platform Lead and may also support capacity driven activities across the Network Platform.

• LAN / WAN (Enterprise Networking)
• Service Maintenance (Monitoring, Observability & Optimisation)
• Service Performance (Operations, Stability & Lifecycle Management)
• Voice and Telephony (Unified Communications & Telephony Platforms)

To be successful in this role, you will have:

• Proven experience working with enterprise network or voice technologies
• Exposure to large, complex operational environments 
• Strong troubleshooting and problem-solving skills 
• The ability to work effectively as part of a team while managing competing priorities 
• A desire to learn, grow and develop specialist depth 
• Minimum CCNP level certification in a relevant discipline. 
• Examples include (but are not limited to): CCNP Enterprise (LAN/WAN), CCNP Collaboration (Voice)
•  Equivalent vendor certifications or demonstrable equivalent experience may be considered where appropriate.

IMPORTANT INSTRUCTIONS FOR APPLICANTS:

• You will be required to complete a Baseline Vetting Clearance, please note you may be required to upgrade your clearance to NV1 in the future.

View the relevant role description (insert link over role description text) for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and 
• in-house gym facilities. 

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address Target Question 1 (500 words per question) in the text box provided in the online application or attach as a separate document.

Target Question 1:

Please identify which position you are applying for and describe your experience working in a complex enterprise environment to your selected domain.

(LAN/WAN, Service Maintenance, Service Performance, Voice and Telephony)

In your response, please outline:

The type of network or platform environment you supported

• Your role and responsibilities within the team
• How you worked with others (e.g. senior engineers, service teams or vendors)
• An example of how you contributed to maintaining or improving service reliability or performance
• Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact Thi Nguyen - (02 8835 6368)

To be eligible to apply for this role, you must meet one of the following statuses:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]

• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

   

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.