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Understand the account situation, challenges and needs
Formulate comprehensive, robust and insight-driven key account plans
Deliver on agreed objectives and tactics within the key accounts in order to drive Alfasigma's performance
Ensure account plans, objectives and KPIs are transparent to the whole account team and captured in the CRM system
Manage the account plan execution according to agreed timelines and budget
Communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders
Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
Act as an ambassador of Alfasigma communicating its vision and values towards Customers and Patients
Develop long-term relationships between Alfasigma's and key strategic accounts and their stakeholders
Identify key external stakeholders and develop deep understanding of their needs
Collaborate on initiatives and co-create mutually beneficial solutions that will add value to them and the patients
Support and advise Healthcare professionals on the correct use of Alfasigma's product portfolio
Prioritize and manage accounts within the assigned territory by assessing appropriate business opportunities
Participation to designated events and congresses where relevant
Role model Alfasigma’s beliefs
Foster a culture centred around patients and customer