Regional Leader, Personal Insurance

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.  

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.  

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

- Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

- Share plan & other savings

Salary range (but not limited to):

109,900 - 134,300

Incentive plan

Annual bonus: 15% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Regional Leader, Personal Insurance to join our Southern Ontario teams at BrokerLink!

The ideal candidate brings P&C insurance experience and a proven record of delivering results. You inspire frontline leaders to drive growth, retention, and sales with their teams. You are a strategic planner and aren’t afraid to think outside the box to engage teams in achieving business goals.

If you have a track record of leading teams across multiple locations in a hybrid environment, we want to meet you.

This role oversees branches across the Southern Ontario region; frequent regional travel is therefore required.

What you’ll do here:

• Build and lead a highly engaged team while driving growth and delivering a second-to-none customer experience.
• Manage, coach, and develop our Personal Insurance Branch Managers, including conducting regular one-on-one meetings with direct reports and proactively managing succession plans.
• Partner with senior management to develop business strategies that deliver outperformance. Implement and execute these plans by leveraging managers’ talents and skill sets through strong regional collaboration.
• Drive growth and brand awareness in your territory by leading the planning and execution of marketing initiatives.
• Build and execute Engagement Action Plans. Motivate staff to support company objectives and keep them informed of changes and new directions.
• Develop and maintain strong working relationships with key insurer partners.
• Ensure service quality meets expected standards. Evaluate the customer experience and implement tools and programs to enhance it.
• Analyze and resolve service and sales issues, and follow up with clients on escalated concerns as required.
• Manage projects and initiatives outside day-to-day responsibilities, coordinating with multiple stakeholders.
• Oversee recruiting and staffing for our insurance teams.

What you bring to the table: 

• Valid RIBO license required; insurance designations (CAIB, CIP, FCIP, or AIIC) an asset.
• Minimum 5–8 years of P&C insurance industry experience.
• 3–5 years of management experience in insurance brokerage operations.
• Proven leadership skills and the ability to generate team commitment.
• Demonstrated ability to collaborate with and influence diverse groups, and to build relationships grounded in trust.
• Strong analytical and problem-solving skills, with the ability to develop solutions that maximize organizational performance, set strategic direction, and guide execution.
• Proven ability to manage multiple priorities; strong organizational skills.
• Excellent verbal and written communication skills; comfortable presenting to senior leaders.
• Solid track record of leading highly engaged, multi-site teams in a hybrid environment.
• Results-driven in improving the internal and external customer experience.

#LI- Hybrid

This role is a new member of our growing team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. 

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.  

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!