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Spa Concierges - Lakeway Resort and Spa
Austin Lakeway Resort & Spa-ALRPosted 1 months ago
onsite
Job Description
What you will be doing
- Greet guests/residents at the Spa Front Desk and administer keys to locker areas, if applicable.
- Handle all administrative functions of the spa, including use of spa software, maintaining inventory of supplies, answering telephones, making appointments and answering questions.
- Monitor spa appointments and ensure proper staffing to maintain sense of order and efficiency.
- Process transactions for all events, guest fees, membership fees, dues, etc.
- Ensure facility is prepared for proper opening and closing each day.
- Participate in further learning activities up to and including product knowledge.
- Maintain up to date knowledge of hotel services, products and procedures.
- Provide Spa tours and perform other duties as assigned.