Senior Merchandise Operation Manager (Multiple Positions)

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities Drive the development and implementation of a merchandise operation strategy to meet business objectives by leveraging category product and industry knowledge. Conduct daily data analysis to assess the quality of product supply and traffic. Gather and apply data-derived business insights to develop go-to-market (GTM) strategies and materials to support the recruitment and growth of high-quality products, incubate hero products, and contribute to incremental Gross Merchandise Value (GMV). Establish data-driven business management methods and develop SOPs. Collaborate with various teams to build communication, coordination, and data tracking mechanisms to measure the effectiveness of initiatives. Develop recommendations to educate stakeholders about the platform and to drive product acquisition. Mentor junior-level team members.

Qualifications Must have a Master's degree or foreign equivalent degree in Data Science, Management, Business Administration, Finance, Marketing, Analytics (any), or a related field, and 1 year of related work experience; OR a Bachelor's degree or foreign equivalent degree in Data Science, Management, Business Administration, Finance, Marketing, Analytics (any), or a related field, and 3 years of related work experience.

Of the required experience, must have 1 year of experience in each of the following: Project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies; Performing market and competitor research to determine customer needs and pain points to identify gaps and market opportunities to build new products; Providing marketing growth strategy, including developing all-channel go-to-market plan and analyzing opportunity size for company's products or product features; Designing, maintaining, and managing product roadmaps across stakeholders including defining KPIs (Key Performance Indicators) and success metrics using OKRs (Objectives and Key Results); and Using Excel, Tableau, Adobe Analytics, Looker, SQL, Python, or R to derive data relationships, insights and monitor KPIs.

Travel Requirement: Domestic travel required up to 10%.

Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: Bellevue, WA Salary Range: $102600 - $159600 per year

To Apply, click the apply button below. Contact [email protected] if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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