Job Description
We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community, and our core values guide the way we fulfill our mission. In service to each patient, we value quality, compassion, and care you can trust.
The Scheduler is responsible for entering all surgical procedures into the medical software program, communicating equipment, staffing and ancillary needs to the Clinical Nurse Manager (PAT, Scheduling, Pre-op, PACU), screening non-approved procedures or procedures not indicated on a surgeon’s delineation of privileges list. The Scheduler may be cross-trained in other functions of the business office and reports directly to the Clinical Nurse Manager (PAT, Scheduling, Pre-op, PACU).
RESPONSIBILITIES
- Schedules all outpatient and inpatient procedures as requested by the attending physician or the attending physician’s office staff.
- Coordinates efforts with the Clinical Nurse Managers and/or Operating Room (OR) Manager/Operating Room (OR) Charge Nurse to prevent equipment and staffing conflicts and schedules ancillary services relative to a procedure(s).
- Captures complete and accurate patient clinical, demographic and insurance information.
- Communicates with the Clinical Nurse Manager (PAT, Scheduling, Pre-op, PACU) and Patient Accounts Representative (responsible for benefits verification) same day and next day add-on cases, scheduling conflicts, and any patient problems.
- Maintains positive communication with Medical Staff members and their office personnel.
- Tracks cancellations and monitors and maintains block time.
- Other duties as assigned.
QUALIFICATIONS
- High school graduate or equivalent.
- Comprehension of medical terminology.
- Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor’s office.
- Experience using scheduling software, good computer skills and can utilize Microsoft PowerPoint and Excel programs.
- Excellent communication skills.
- Competency in oral and written skills.
- Ability to prioritize and complete tasks in a timely manner.
