Job Description
About the Team/Role
An Accounts Receivable Specialist is responsible for verifying and posting routine and complex payments received from customers in an accurate and timely manner. This involves working with a variety of financial institutions and posting systems. They may process adjustments, refunds, or perform account reconciliations.
How you'll make an impact
Ensures that payments received from customers are applied accurately and in a timely manner to accounts, based on SLOs.
Processes and records all payment types, including ACH, wires, and lockbox activity.
Reconciles payment discrepancies by working closely with Receivables, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved in a timely manner with no customer disruption.
Responsible for processing adjustments, write-offs, and refunds.
Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data.
Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions.
Performs periodic training of other AR Specialists on individual processes relative to their platform/duties.
Monitors shared inboxes to research inquiries and communicate findings to internal teams, ensuring all correspondence meets established turnaround times.
Experience you'll bring
Minimum Required Qualifications for Consideration
Preferred Qualifications
A minimum of 2 years of related work experience.
Strong accounting, analytical, and problem-solving skills.
Intermediate knowledge of PC based application software with an emphasis on Google Sheets.
Independently seeks opportunities to improve processes, proactively expands knowledge through exploration, and takes ownership of their professional development.
Excellent time management, prioritization, goal setting, planning, and work scheduling skills.
Strong attention to detail.
Must successfully pass a background investigation.
Strong communication and interpersonal skills.
Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes. Looks for ways to be more efficient and effective within assigned tasks and duties.