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Job Description
Job Id:
650
# of Openings:
1
Efficiency & Automation Analyst – Multi Levels
Location: McClean, VA
Clearance: TS/SCI w Poly
Position Overview
At JMark, we believe smarter processes lead to mission success. We are seeking innovative Efficiency & Automation Analysts across multiple levels to design and deploy automated solutions that streamline operations, eliminate inefficiencies, and enhance productivity. This role blends low-/no-code tools such as ServiceNow and UiPath Studio/Orchestrator with modern coding languages like Python to deliver secure, scalable, and high-performing solutions.
The ideal candidate is a tech-savvy problem solver who thrives on collaborating with stakeholders, translating requirements into automated workflows, and continuously improving processes to drive measurable impact.
Key Responsibilities
Automation Design & Deployment
- Design and deploy automated processes to standardize workflows and increase efficiency using ServiceNow, UiPath Studio/Orchestrator, and Python.
- Create prototypes and proof-of-concepts to validate functionality prior to production release.
- Build, test, debug, and refine solutions to ensure accuracy, reliability, and user satisfaction.
Collaboration & Requirements Gathering
- Partner with administrative, HR, legal/legislative, and security teams to identify opportunities for automating repetitive, time-consuming tasks.
- Translate business requirements into technical specifications and sustainable automation designs.
- Collaborate with mission architects to evaluate and integrate emerging automation and RPA tools.
Quality Assurance & Continuous Improvement
- Conduct end-user testing to confirm solutions meet operational and mission needs.
- Maintain comprehensive documentation, including process design documents, test scripts, and user guides.
- Monitor deployed solutions, applying iterative enhancements for adaptability and best practices.
- Provide training and reach-back support to ensure smooth adoption and long-term usability.
Success Factors
The ideal candidate will be:
- Analytical & Detail-Oriented – Skilled at uncovering inefficiencies and designing precise, effective solutions.
- Innovative & Resourceful – Leverages emerging automation tools and trends to deliver forward-looking solutions.
- Collaborative & Communicative – Works seamlessly with cross-functional teams and stakeholders.
- Adaptive & User-Focused – Prioritizes end-user experience and drives continuous improvement.
Qualifications
Required
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Hands-on experience with ServiceNow, UiPath Studio/Orchestrator, and Python.
- Strong knowledge of process mapping, prototyping, and testing methodologies.
- Excellent communication, documentation, and stakeholder engagement skills.
Preferred
- Experience supporting DoD or federal government automation initiatives.
- Familiarity with agile methodologies and CI/CD pipelines.
- Relevant certifications in ServiceNow, UiPath, or RPA tools.
Why Join JMark?
At JMark, innovation drives everything we do. As an Efficiency & Automation Analyst, you will help transform operations by designing smart, scalable solutions that free up valuable resources and improve mission outcomes. Join a team that values expertise, precision, and forward-thinking problem solving.
Your expertise. Our mission. One standard: excellence.Efficiency & Automation Analyst – Multi Levels of Discipline
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