Financial Services Product Senior Manager, NEO PSP Limited

Company Introduction

As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company. 

Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments seamlessly through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh.

Leveraging Banglalink’s trusted digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes — from startups to large corporations. Our platform would support diverse payment methods, ensuring speed, reliability, and transparency in every transaction.

At NEO PSP, we are committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy. With innovation, compliance, security, and customer trust at our core, we strive to become the preferred payment solutions partner for businesses nationwide.

Job Description 

• Define and drive the product vision, strategy, and roadmap aligned with business goals, customer needs, market trends, and regulatory requirements.

• Own the end-to-end product lifecycle from ideation and business case development to launch, scale-up, and continuous optimization.

• Lead product innovation and portfolio expansion using market research, customer insights, competitive benchmarking, and emerging DFS technologies.

• Develop and execute Go-to-Market (GTM) strategies, ensuring seamless product launches across App, USSD, Agent, Merchant, Web, and API ecosystems.

• Monitor and optimize product performance KPIs, profitability, pricing strategies, and customer engagement to drive revenue growth and retention.

• Ensure full compliance with Bangladesh Bank regulations, MFS guidelines, AML/CFT requirements, and internal governance standards.

• Collaborate closely with Technology, UI/UX, Risk, Operations, Finance, Commercial, and Distribution teams to ensure timely, high-quality product delivery.

• Drive customer experience excellence, reduce friction, and enhance adoption through data-driven insights and continuous improvement initiatives.

• Build and manage strong ecosystem partnerships with fintechs, aggregators, API partners, and strategic vendors to expand digital capabilities.

• Foster a high-performing, innovative Product team culture, ensuring strong stakeholder alignment, governance, and cross-functional collaboration.

Academic Qualification

• Bachelor’s in Business/Finance from a reputed university

Job Experience Required

• 8-10 years of progressive experience in Product strategy, product planning, and analytics across fintech and telecom.

Required Capabilities

• Strong background in commercial or business development with proven expertise in performance analysis and problem-solving support.

• Experience in telecom/Financial sector finance and fintech, enabling deep understanding of large-scale digital and financial product design and development.

• Demonstrated success in breaking market monopolies and delivering outsized market-share growth with fintech innovation.

• Deep expertise in digital wallet strategy, financial inclusion models, pricing/commercial architecture, and scalable operating models.

• Hands-on leadership of product management & revenue forecasting.

• Strong track record working directly with Divisional Head to set and execute product strategy.

• Strong capability to work with cross-function teams and lead by example