B2C Seller Success Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

At eBay, we connect millions of buyers and sellers around the world and create economic opportunity for entrepreneurs, businesses, and communities of all sizes.

We are looking for a B2C Seller Success Manager to help grow and strengthen eBay's B2C business in Italy. In this role, you will support programs that enable professional seller growth, improve marketplace performance, and enhance eBay's value proposition for sellers. Working across local and regional teams, you will bring market insights into execution and collaborate with cross-functional partners to deliver commercial initiatives that support business growth.

What you will accomplish

• Support the execution of eBay's B2C commercial strategy in Italy, contributing to seller growth and marketplace performance.

• Design, launch, and improve commercial programs that increase seller engagement and support business objectives.

• Identify commercial opportunities across priority categories, seller segments, and partner channels to expand growth.

• Build and maintain effective relationships with sellers, service providers, agencies, ecosystem partners, and internal collaborators.

• Collaborate with Seller Success, Category, Marketing, Operations, Product, Risk, and Trust teams to deliver local initiatives and go-to-market activities.

• Monitor program performance, analyze business metrics, and translate market insights into scalable improvements that address seller needs.

• Support the development of localized commercial materials, enablement content, events, webinars, and partner initiatives that improve eBay's presence within the Italian B2C ecosystem.

What you will bring

• 5–8 years of experience in commercial programs, business development, partnerships, category management, account management, consulting, sales, or a related field.

• Bachelor's degree or equivalent experience in Business, Economics, Marketing, Management, or a related field.

• Strong interest in ecommerce, marketplaces, and supporting B2C seller growth.

• Experience leading multiple priorities while collaborating effectively across cross-functional teams.

• Strong communication, relationship-building, and partner leadership skills.

• Analytical approach with the ability to use data to measure performance and support decision-making.

• Proficiency in Italian and English, both written and spoken; French is a plus.

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Additional Details

The base pay range for this position is expected in the range below:

53,600 EUR - 73,900 EUR

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a range of insurance coverage (including medical) and/or other benefits (including retirement plan eligibility and various paid time off benefits, such as PTO, wellbeing and parental leave). Details of participation in these benefit plans will be provided upon an offer of employment.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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