Bellperson

Overview:  The Bell Captain plays a key role in managing the smooth arrival and departure of guests. Bell Captain maintains a positive working relationship between Guest Services, Valet, and the Front Office.    Responsibilities  Serve properly mixed and proportioned drinks, in a timely manner, to guests and servers.  Have excellent working knowledge of liquors, beers and wines.   Upsell and suggestive sell of both food and beverage to guests.   Requisition and restock bar with all essential products and equipment.   Observe and adhere to all liquor liability laws.   Check identification of guests ensuring alcohol is served only to those patrons of legal drinking age.   Monitor the intake of alcohol of guests, prohibiting sale of alcohol to those who are intoxicated.   Communicate with guests and respond to feedback in a positive manner, resolving any service issues.     Qualifications  Previous luxury hotel experience is required.  Obtain a high school diploma  Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.  Ability to stand for the entire scheduled shift.  Customer service oriented, ability to multi-task, detail orientated, and excellent organizational skills needed.  Knowledge of the resort and all outlets