The HR Business Partner plays a key role in ensuring that War Child’s people approach enables the organisation to deliver on its mission, strategy, and values. The role provides a bridge between organisational priorities and people practice, helping leaders and teams create an effective, healthy, and inclusive working environment in which people can perform, grow, and contribute.
What you will do:
This role sits within the People and Culture function and partners with leaders, managers, and teams across assigned functions, portfolios, or organisational entities. The role works closely with People and Culture colleagues across HR services, talent, reward, learning, safeguarding, and other specialist areas to provide joined-up people support aligned with War Child’s values, operating context, and organisational priorities. - Partner with business leaders and managers to understand strategic priorities and translate them into people plans, workforce actions, and organisational development interventions.
- Advise and coach managers on employee relations, performance, team effectiveness, leadership, change, and organisational issues, in line with policy and legal requirements.
- Support workforce planning, organisation design, succession, talent, and capability discussions to ensure the business has the people and skills it needs.
- Use people data, trends, and insights to identify risks, inform decision-making, and improve workforce outcomes.
- Workwithmanagerstostrengthenleadershippractice,peoplemanagementcapability,andinclusiveteam cultures.
- Identify and manage people-related risks, escalating complex or sensitive issues appropriately and supporting fair, consistent decision-making.
- Use people data, trends, and insight to identify risks, inform decision-making, and improve workforce outcomes.
- Lead or support change processes and organisational transitions in a way that is fair, well-managed, and aligned with War Child’s values and duty of care.
- Work collaboratively with other People and Culture colleagues to deliver coordinated support across recruitment, learning, wellbeing, reward, safeguarding, and employee experience.
- Contribute to the continuous improvement of People and Culture policies, practices, and ways of working to ensure they are practical, consistent, and fit for purpose.
ROLE-SPECIFIC OR CONTEXT RESPONSIBILITIES
For Alliance Shared Services:
- This role is specifically designated for the War Child Alliance Foundation in the Netherlands and supporting any Alliance Shared Services departments/units/employees hosted in other Fundraising member offices (eg.UK, Germany, Sweden, USA), on an international staff contract and in country programmes.
- This role operates within a shared services environment and focuses on ensuring that HR services, policies, and systems are applied consistently and effectively across the organisation.
- The role requires the ability to balance standardisation with flexibility, ensuring that HR processes remain efficient, compliant, and aligned with organisational needs while still being responsive to different operational contexts.
- It also plays a key role in strengthening the HR servicedelivery model,improvingemployeeexperience,andensuringclearinterfacesbetweenbusiness partnering, shared services, and specialist functions.
- The role supports organisational alignment by ensuring that people practices, data, and processes are consistent across entities, and that leaders are supported to work effectively within shared systems and frameworks
- Managingcomplexemployee relations cases
- Lead in sick leave case management(as per NL/UK labour standards and otherspecficlabour laws where employee is hosted)
- This roleoperateswithin aprogrammeand country context and focuses on supporting leaders and teams to deliver effectively in complex, and often changing, environments.
- The role works closely with(ClusterLead)-Country Directors,ProgrammeManagers, and local teams to ensure thatpeoplepractices are relevant, practical, and responsive to operational realities.
- The role requires strong contextual understanding, including locallabourenvironments, cultural dynamics, and operational challenges. It supports leadership on people-related decision-making,organisationaleffectiveness, and team dynamics, while ensuring alignment with War Child’s values, policies, and global frameworks.
- The role balances local responsiveness with organisational consistency, adapting HR approaches where needed while maintaining appropriate standards in areas such as safeguarding, employee relations, and duty of care.
- Supporting complex employee relations cases