Director, Renewal Management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Renewal Management based in United States.

This is a senior leadership role responsible for owning and optimizing the global renewals function within a high-growth SaaS environment.
You will lead renewal managers and partner closely with account directors and customer success teams to drive retention, reduce churn, and maximize recurring revenue.
The role combines strategic planning with hands-on operational leadership across renewals forecasting, pipeline visibility, and risk mitigation.
You will play a key role in building proactive renewal strategies, ensuring early engagement with customers and strong accountability across teams.
A strong emphasis is placed on data-driven decision-making, using analytics to identify risks, improve forecasting accuracy, and optimize renewal outcomes.
You will collaborate cross-functionally with sales, customer success, and leadership teams to align retention strategies with overall business growth.
This role offers high visibility and direct impact on revenue performance and customer lifecycle success across global markets.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Renewal Management based in United States.

This is a senior leadership role responsible for owning and optimizing the global renewals function within a high-growth SaaS environment.
You will lead renewal managers and partner closely with account directors and customer success teams to drive retention, reduce churn, and maximize recurring revenue.
The role combines strategic planning with hands-on operational leadership across renewals forecasting, pipeline visibility, and risk mitigation.
You will play a key role in building proactive renewal strategies, ensuring early engagement with customers and strong accountability across teams.
A strong emphasis is placed on data-driven decision-making, using analytics to identify risks, improve forecasting accuracy, and optimize renewal outcomes.
You will collaborate cross-functionally with sales, customer success, and leadership teams to align retention strategies with overall business growth.
This role offers high visibility and direct impact on revenue performance and customer lifecycle success across global markets.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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