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VP of Product Management, Trust and Safety

New York, New YorkPosted 1 months ago
remote

Job Description

Strategy & Vision: Define and own the long-term T&S product strategy and roadmap, with a focus on proactive safety, felt safety, and net-new user-facing features that differentiate the Hinge brand. People Leadership: Lead, develop, and grow a team of product managers across core T&S workstreams including account integrity, enforcement fairness, internal tools, age assurance, in-real-life (IRL) safety, and more. Build a culture of high standards, ownership, and psychological safety. Execution Excellence: Drive predictable, high-velocity delivery. Create the conditions for PMs to own their workstreams end-to-end while maintaining clear escalation paths and executive alignment. Responsible AI: Identify and champion opportunities to apply AI thoughtfully across the T&S product surface - using machine learning, LLMs, and emerging tools to improve safety outcomes, reduce user friction, and create moments of genuine delight. Innovation: Translate industry trends, regulatory changes, and emerging threat patterns into actionable product strategy. Champion net-new capabilities that position T&S as a growth driver. 10+ years of product management experience within consumer technology companies, ideally with significant time in Trust & Safety, integrity or a closely adjacent domain (rideshare, marketplace, gaming, social media). Proven track record of building, developing, and scaling high-performing product teams, with a clear point of view on culture, talent and how people do their best work. Hands-on fluency with AI and machine learning in a product context. You understand the possibilities and the guardrails and you know how to apply both responsibly. Demonstrated ability to translate complex, evolving challenges (regulatory shifts, emerging threats, ambiguous problem spaces) into clear product strategy with measurable user and business outcomes. Strong executive presence with the ability to lead through influence, communicate clearly across executive leadership, Legal and Policy partners, and external stakeholders and align them around a bold vision. Exceptional analytical and creative problem-solving skills with a high comfort level operating in high-urgency, ambiguous environments without sacrificing long-term quality or team health. Deep user empathy and consumer-centric thinking. You believe safety is a felt experience. Collaborative team player and organizational leader with a strong commitment to cross-functional excellence and culture. Experience partnering with AI/ML teams on detection, classification, or GenAI-related risk mitigation. Background in regulated or safety-sensitive domains such as marketplaces, fintech, or social platforms. Familiarity with T&S operations workflows, case management, and policy-to-product translation.

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VP of Product Management, Trust and Safety at Match Group | Renata