Human Resources Specialist

Join our Human Resources team as a Human Resources Specialist in La Crosse, WI!

BASIC PURPOSE: Reporting to the Director of Human Resources, the Human Resources Specialist plays a key role in supporting employee communications, training, accreditation and compliance activities, recruitment efforts, and agency-wide quality improvement initiatives. This position works closely with leaders across the organization to help ensure staff have the tools, information, and support needed to serve our communities.
This position typically starts at the mid wage range which can vary based on education and experience.

ESSENTIAL DUTIES & RESPONSIBILITIES:

 

• Support a variety of Human Resources functions, including recruiting, posting positions internally and externally, sourcing candidates, onboarding new employees, and participating in New Employee Orientation programs.

• Develop graphics and communication campaigns that keep staff informed, engaged, and connected to the agency's mission. Coordinate employee communications across the agency, including feature stories, announcements, intranet content, employee directories, and other resources that keep staff informed and connected. 

• Administer and maintain the agency's online learning system, training calendar, reporting processes, and data collection efforts. Coordinate internal and external training opportunities and assist with Leadership Team activities.

• Play a key role in supporting agency accreditation, licensure, compliance, and quality improvement initiatives. Monitor regulatory requirements, assist with reporting processes, and provide guidance and support to program leaders regarding licensing requirements and corrective action plans.

• Support the agency telephone system by managing users, troubleshooting issues, coordinating with vendors, and assisting staff with system-related needs.

• Coordinate the agency's quarterly Performance and Quality Improvement (PQI) process, including annual planning, communication of deadlines, data collection, and continuous improvement efforts.

• Provide backup support to the Senior HR Specialist and collaborate with the Director of Human Resources on a variety of strategic and operational projects.

This role offers a unique opportunity to work across Human Resources, employee communications, training, compliance, accreditation, and organizational development while making a meaningful impact on employees, programs, and the communities we serve.

ESSENTIAL KNOWLEDGE, SKILLS & ENVIRONMENT:

Education, Training & Work Experience: Bachelor’s degree or comparable experience in human services, business, public administration or related fields; administration experience – 2 to 3 years

Specialized Knowledge & Skills: Familiarity with program licensure, accreditation process, state and federal compliance programs; strong computer application skills related to data organization and analysis

Equipment & Applications: General office equipment such as computer and desktop applications; printers/scanners/fax machines.

Work Environment & Physical Demands: General office environment with minimal lifting and travel

Benefits at FCC:

• Paid time off through accrued vacation and sick time & 9 recognized holidays – plus an additional floating holiday! 
• Customize your insurance needs - medical, vision, and dental options to fit your family.
• Health Savings Account - FCC makes monthly contributions!
• Life insurance covered 100% by FCC.
• Short term & long-term disability, voluntary life, accident, cancer and critical illness insurance available.
• 401(k) Savings Plan - FCC will match up to 3% of the employee’s contribution (a 50% match on the first 6%).
• Business Casual dress code policy – dress appropriately per your schedule. 
• Our Clients – the biggest benefit of all is that you are making a difference by supporting members in your local community!