Assistant Manager Settlement Risk

About the team you are joining Reporting to the Senior Manager, Settlement Risk Management, the incumbent will be responsible for supporting the risk management process for the assigned countries within the Global Delivery Center (GDC). What your day would be like Provide the necessary support to the Manager and to the Analysts to effectively manage the Risk processes, this includes ensuring processes are managed in compliance with Passenger and Cargo Agency Governance, Passenger Services Conference Resolutions and its SOPs. Identify opportunities for process improvements based on feedback from the operational teams, as well as from customers through the customer complaint reports, and convey them to the Manager. Maintain excellent relationships with all stakeholders and FSDS participants in order to ensure internal and external customer satisfaction Monitor risk of losing airlines money by conducting Financial Security versus sales analysis on monthly basis. Support the Annual Financial Review process for all Agents including review results, communicate with both Agents and the Global Financial Assessor and follow-up on results requirements. Handle all Financial Securities related processes including increase, renewal and release of bank guarantees, liquidations and Default Insurance Programs claims. Build full knowledge of IATA's resolutions, cargo and PAX local criteria and SOPs to guarantee compliance. Support Agency Management processes including Financial Assessments and Financial Security review. Prepare regular and ad-hoc reports. Coordinate with several external stakeholders including banks, financial assessors, financial security providers and law firms. Provide support to agents and field offices on all accreditation-related matters; Follow Risk alerts due to big deviations of sales for specific agents. Support the Airline Risk Management Process for all NA airlines, including contact NA airlines, support Airline Risk Review process. Align with Global project team to maintain the Airline Risk Management approach as required. Involved in the Global project analysis and implementation, which include the business analysis, projects testing and implementation preparations. Could accept the different working hours to align with Global team to support 24*7 service as required.