SAP Processes & Applications Specialist at Bühler Group

Job Responsibilities

Regional COPA Support and Coordination

Support the regional Center of Processes and Applications (COPA) with a team of IT experts across Finance/Controlling (FI/CO), Customer Service (CS), Customer Projects (CP), and Supply Chain Logistics (SCL).
Serve as the lead for the Customer Service (CS) stream.
Assist in developing and implementing the COPA strategy for Southeast Asia and Oceania.
Support the alignment and enablement of global initiatives in consideration of regional requirements.
Facilitate the rollout of global solutions across the region, including the Small Entity Template (SET).
Support regional ITP projects and initiatives.
Contribute to talent development and capability building across the region.

Process and Application Optimization

Ensure regional processes and tools are aligned with and enabled by global templates.
Facilitate the localization of IT applications to meet regional requirements.
Support the optimization and streamlining of the Small Entity Template (SET) rollout.

Collaboration and Coordination

Collaborate with central IT and business teams to ensure aligned and cohesive strategies.
Coordinate with regional business stakeholders to understand and address the user needs.
Facilitate knowledge sharing and the adoption of best practices across the region.
Organize regional superuser alignment for the Customer Service (CS) stream.

Project Management Support

Support the oversight of regional IT projects from initiation through completion.
Ensure projects are delivered on time, within scope, and within budget.
Assist in managing project risks and issues, ensuring appropriate mitigation strategies are in place.

Team Support and Development

Support the Team Manager, COPA SEA, in developing the team’s knowledge base and strengthening overall capabilities.
Ensure high-quality responses to regional users and their inquiries beyond individual stream responsibilities.
Promote a culture of continuous improvement and innovation.

Performance Monitoring and Reporting

Assist in developing key performance indicators (KPIs) to measure performance and success.
Monitor and report on the performance of regional IT applications and processes.
Ensure compliance with regional and global IT policies, standards, and governance requirements.

Degree in Computer Science, Information Technology, Business Administration or a related field
Language skills: fluent in English and one additional Asian language.
Solid experience in IT Project Management, Process Management, Application Management or IT Management for at least 5-7 years.
Experience working in multinational companies.
Proven experience in supporting and implementing SAP solutions.
Strong background in business process optimization and application management.