Medical Assistant III

Primary Responsibilities 

• Assist clinicians with patient examinations and treatments under physician direction. 

• Provide front and/or back office clinical support in accordance with Care Center or Medical Group Practice protocols. 

• Greet patients in a friendly, service-oriented manner and facilitate a positive patient experience. 

• Manage patient check-in by ensuring charts are prepared, medical records are available, patient information is current, and required paperwork is complete. 

• Interview patients, obtain and document vital signs, and record the reason for visit. 

• Explain procedures, perform treatments, and administer prescribed medications as directed. 

• Support patient check-out by scheduling follow-up appointments, collecting co-payments when applicable, and ensuring documentation is complete. 

• Schedule, confirm, and manage patient appointments. 

• Reconcile co-payments at the end of each day in accordance with clinic procedures. 

Key Competencies 

Clinical Excellence & Patient Care 

• Ability to support clinicians during examinations and treatments under physician direction. 

• Knowledge of clinical procedures, vital sign measurement, medication administration, and basic treatments. 

• Commitment to patient safety, quality care, and clinical best practices. 

Service Orientation 

• Demonstrates a friendly, respectful, and patient-centered approach in all interactions. 

• Creates a welcoming environment that supports patient comfort and trust. 

• Responds effectively to patient needs, questions, and concerns.