Job Description
At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
Bring your digital expertise and attention to detail to a role where content truly shapes customer experience. Join a team focused on delivering clear, helpful and engaging digital journeys across our websites and digital channels. You will play a key role in making sure the right content reaches customers at the right time, while continuously improving how we show up online. Working alongside product and marketing teams, you will turn business ideas into better digital experiences and help lift the quality and impact of everything we publish.
We have two roles of which one is a permanent full-time and one is a fixed-term contract role based in Tāmaki Makaurau (Auckland).
Ngā Mahi Hei Whakatutuki Māu | What You'll Do
• Produce and publish digital content across websites and digital platforms, ensuring accuracy, consistency and high quality customer experiences.
• Build and update web pages within CMS platforms, ensuring content is delivered efficiently and aligned to brand and customer needs
• Manage content workflows and approval processes, ensuring all changes are compliant, well reviewed and delivered on time
• Analyse website performance, using data and insights to improve content, user experience and overall digital engagement.
• Optimise content for search engines, applying SEO best practices to improve discoverability and performance
• Collaborate with cross functional teams to test, learn and continuously improve digital content and customer journeys
Ōu Pūkenga me ōu Wheako | What You'll Bring
• Experience managing digital content across websites, ideally in complex or regulated environments
• Highly skilled in content management systems such as AEM, with confidence publishing and maintaining content.
• Strong understanding of SEO principles and how to optimise content for performance and visibility.
• Ability to use data and analytics to inform decisions and improve digital content outcomes.
• Disciplined approach to work, with an uncompromising attention to detail, with the ability to manage multiple priorities and maintain the highest of standards under pressure.
• A collaborative mindset, with a passion for improving customer experiences through great content.
Tā Mātau ki a Koutou| What We Offer
• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply
Applications close: Friday 3 July 2026 9:59PM NZST
Tā Mātau Ratonga Tautoko | Adjustments & Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
He pitopito kōrero anō mō mātau | More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual