Housing Outreach Worker/Housing Support Worker
Job Description
About e4c
e4c is a community-focused organization working toward the elimination of poverty through collaboration with partners across sectors. We are dedicated to changing lives and growing inclusive, caring communities by supporting individuals and families in times of need and creating pathways to self-sufficiency. Guided by our core values of courage, compassion, connection, and commitment, we strive for excellence, innovation, and meaningful community impact.
Position Summary
e4c is seeking compassionate, resourceful, and relationship-focused professionals to join our Youth Housing Services team. You will work collaboratively with participants to identify strengths and address barriers, mentor them on positive landlord relationships and tenancy responsibilities under the Residential Tenancy Act, and help build the skills needed for sustainable independent living.
Schedule
- Monday to Friday; 8:30AM – 5:00PM
- Some flexibility in scheduling is required based on program needs
Key Responsibilities
- Provide individualized, trauma-informed support to youth to promote housing stability, well-being, and independence.
- Build relationships with landlords and property managers to secure rental opportunities for youth.
- Conduct intake, assessments, and referrals to identify strengths, barriers, and housing needs.
- Assist participants with goal setting, budgeting, and developing life skills, including tenancy and landlord relations.
- Coordinate and connect participants to community resources, services, and funding supports.
- Conduct home and community visits, including accompanying participants to appointments and activities.
- Build and maintain relationships with participants, landlords, property managers, and community partners.
- Facilitate service team meetings and support collaborative, wraparound service delivery.
- Maintain accurate documentation, data entry, and reporting in alignment with program and organizational requirements.
Qualifications
Education
- Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
Certification
- Suicide Intervention.
- Standard First Aid and CPR.
- Valid Class 5 Driver’s License and vehicle
- Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
Experience
- 1+ year experience supporting marginalized, high-risk, or vulnerable populations; experience with youth and Indigenous communities is an asset.
- Knowledge of social services, harm reduction, sexual exploitation, trauma, addictions, mental health, homelessness, and Indigenous culture.
- Experience de-escalating crises and managing potentially volatile situations, including individuals under stress, influence, or in mental health crisis.
- Strong interpersonal and communication skills for working with diverse populations.
- Proficient in MS Outlook, Word, Excel, database applications, and general computer operations.
Compensation and Benefits
- Competitive Salary: $47,840.00
- 3 weeks vacation + 10 paid sick days
- Robust Benefits Package
- Employee Family Assistance Program (EFAP)
- Health Spending Account (HSA)
- RRSP Matching
- Professional Development Opportunities
At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.
Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.