Snr Service Planning & Delivery Off

Senior Service Planning & Delivery Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full time Employment
• Located in Parramatta with flexible working arrangements available
• Competitive salary ranges from $129,464 to $142,665 p.a. plus superannuation & leave loading

About the role

The Senior Service Planning and Delivery Officer sits within the Early Childhood Outcomes (ECO) division and leads complex projects that support the establishment of new public early childhood education and care (ECEC) services across NSW. The responsibilities include:

• Researching and analysing complex service planning and delivery issues, providing evidence-based solutions and risk mitigation strategies.
• Providing expert advice to support policy implementation and compliance with the National Quality Framework.
• Engaging and collaborating with stakeholders to support positive outcomes for children and communities.
• Managing project planning and reporting to support implementation and ensure governance requirements are met.
• Preparing reports, briefs, correspondence, and professional learning and support resources aligned with agency requirements.

For further information please click here to view the role description

About you -

• Demonstrated ability to deliver multiple complex and interconnected projects within tight timeframes in a fast-paced and evolving environment.
• Strong stakeholder engagement and coordination skills, with deep experience in the ECEC sector.
• Strong research and analysis skills and ability to deliver quality outcomes under pressure.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Appropriate Early Childhood Education and Care tertiary qualifications.

• Current and valid Working with Children Check (WWCC) Clearance for paid employment.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date: 11 June 2026 at 11:59pm.

For role enquiries please contact Christina Chen at [email protected]

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.