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Fulfillment Center Manager
400 Park Center Drive, Patterson, California, 95363, USPosted 3 weeks ago
Full-timeonsite
Job Description
Fulfillment Center Manager
Department: Warehouse
Employment Type: Permanent - Full Time
Location: Patterson
Compensation: $120,000 - $140,000 / year
Description
Hi there, we’re Article. 👋 Since 2013, we've been creating remarkably better furniture experiences one sofa at a time. We’re now on the hunt for a talented, enthusiastic leader to lead and successfully grow the new expansion of our Patterson, California location. As a Fulfillment Center Manager, you’ll be consistently overseeing the day-to-day operations of the warehouse and Drayage operations to ensure we create a “Remarkable Experiences” for our customers and our warehouse team.
Why We Need You:
Patterson is at a turning point. We’re moving past simple growth and into a phase of true evolution. Because of that, we’re looking for a leader who sees the bigger picture. In this role, you aren’t just managing a facility; you’re overseeing the final, most important step of a customer’s journey. For us, a delivery isn’t just a box on a truck—it’s the centerpiece of someone’s home, and we need a leader who treats it with that level of significance.
Patterson is at a turning point. We’re moving past simple growth and into a phase of true evolution. Because of that, we’re looking for a leader who sees the bigger picture. In this role, you aren’t just managing a facility; you’re overseeing the final, most important step of a customer’s journey. For us, a delivery isn’t just a box on a truck—it’s the centerpiece of someone’s home, and we need a leader who treats it with that level of significance.
As we expand our footprint, we need your expertise to scale our operations without losing the soul of our culture. You’ll be the architect of our local growth, balancing the logistics of drayage and fulfillment with the mentorship of a rapidly growing team. We aren't just looking for someone to "run a building"; we’re looking for a partner to optimize our supply chain, drive efficiency, and ensure that every sofa that leaves our dock is a win for the customer.
Why Article?
As Fulfillment Center Manager, you will have a high level of autonomy, we call it having an Ownership Mindset, where you’re trusted to solve problems to ensure a safe and great working environment for your teams, while putting the customer at the heart of how we work - Customer Obsession.
Schedule: Monday - Friday
Location: 400 Park Center Drive, Patterson, California, 95363, US
Building size: 712,000 SQ FT
Team Size: 1 Operations Manager
3 Supervisors
3 Supervisors
22 Hourly Particles
This, of course, will grow with the expansion!
This, of course, will grow with the expansion!
- A Win Together and Ownership Mindset: You treat the Patterson facility as if it were your own business. You celebrate the wins of your team and take personal accountability for the challenges.
- The Ability to Do Things Differently: We aren’t looking for "how it’s always been done." You bring a fresh, analytical perspective to logistics, finding creative ways to improve the flow of goods from port to porch.
- A Deep Customer Obsession: You understand that every operational decision—from drayage efficiency to warehouse packing—ultimately impacts the person sitting on that new sofa.
- An Entrepreneurial Attitude: You have the business acumen to pivot and juggle multiple priorities. You can balance high-level strategic planning for our expansion with the "boots on the ground" reality of a busy fulfillment center.
- A Talent for Building: You have a proven track record of recruiting, developing, and inspiring diverse teams. You don’t just fill seats; you build a culture where people want to grow.
To ensure you are set up for success, you’ll start with an immersive onboarding experience:
- The Article Way: You will train at one of our established Fulfillment Centers (typically for 2 weeks). This is where you’ll learn our systems, soak up our culture, and see "Remarkable Experiences" in action before leading the charge in Patterson.
What You’ll Do:
- Scale our Largest Hub: Own the end-to-end operations for our largest fulfillment center, seamlessly integrating warehouse and drayage functions with an ownership mindset.
- Architect a High-Performing Team: Lead the full talent lifecycle—recruiting, onboarding, and training—to build a world-class team from the ground up.
- Develop Future Leaders: Directly manage and mentor a leadership tier of 3–6 Supervisors/Managers, focusing on robust succession planning and professional growth for a total team of 40+.
- Drive Data-Backed Results: Monitor and report on complex KPIs across safety, customer experience, and productivity to ensure we are constantly "sharpening the saw."
- Cross-Functional Collaboration: Partner with internal departments to launch new initiatives and resolve regional logistics challenges with speed and precision.
- Champion Safety & Compliance: Foster a "Safety First" culture by ensuring strict adherence to local, state, and federal regulations, including vehicle and driver log oversight.
- Operational Stewardship: Oversee regional procurement, vendor relationships, and labor management (including payroll and overtime) to ensure fiscal responsibility.
- Problem Solve with Urgency: Investigate and act on safety or customer service bottlenecks to maintain the "Remarkable Experience" our customers expect.
Who You Are:
- A Decade of Scale: 10+ years of leadership in high-volume Warehousing or Logistics. You’ve successfully navigated the complexities of managing 500k+ sq. ft. of space and teams of 30+ associates.
- Transportation Mastery: 10+ years of experience managing drivers and fleet equipment, with a rock-solid understanding of DOT regulations and compliance.
- Operational Precision: A proven track record in inventory control and process optimization. You don't just follow workflows; you refine them.
- Tech-Savvy Leadership: High proficiency with WMS (Warehouse Management Systems) and the Google/Microsoft Office suites to drive data-informed decisions.
- Relational Intelligence: Exceptional interpersonal skills. You’re as comfortable partnering with executive stakeholders as you are coaching your team on the floor.
- The Expansion Mindset: You are highly organized, process-oriented, and possess the "entrepreneurial grit" to juggle multiple priorities during a major site expansion.
- Communication Excellence: Professional fluency in English (written and verbal) to lead meetings, draft reports, and represent Article locally.
The Logistics
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Travel & Requirements:
- Travel & Requirements: Possess a valid Driver’s License and Passport.
- Travel & Requirements: Willingness and ability to travel as needed to provide hands-on support across our regional network.
- Availability: Flexibility with working hours to support our multi-shift operations.
- Right to Work: You are legally authorized to work in the US.
- Safety First: Successful completion of a pre-employment drug & alcohol test and a criminal background check (Article participates in E-Verify).
Perks & Benefits:
- Benefits-eligible (First day of employment)
- Medical, Dental, & Vision coverage
- Life Insurance
- Disability insurance
- Vacation, Holidays & Sick/Wellness Days
- 48 hours Sick/wellness (6 days, accrued annually)
- 8 paid holidays + 1 Inclusion & Diversity day
- 160 hours (4 weeks) paid vacation (accrued annually)
- Other Benefits/Perks
- 4% 401K matched contribution
- Paid maternity and parental leave
- 45% Employee discount + 15 % family & friends discount
- We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus.
The target salary for this role is $120,000 to $140,000. The actual base pay can increase beyond this range, and will be based on various factors, including transferable skills, training and certifications, work experience, business needs and market demands.