Strategic Account Manager, Home and Furniture (Singapore, eCommerce)

About the team Welcome to our Lifestyle, Home and Living eCommerce team! In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Responsibilities

• Oversee daily management of category account managers and operations
• Assist category leader to define and execute business development opportunities and category growth strategy
• Work closely with content creator/influencer to increase the GMV uplift
• Identify and conduct category data analysis, gap analysis and solutioning
• Drive relevant category special projects and improve sellers/buyers’ experience

Minimum Qualification

• ⁠Bachelor’s degree or equivalent practical experience
• 2+ years of experience in e-commerce, working directly with brands, distributors, retailers, or platforms.
• Strong industry network and relationships across brands, distributors, retailers, creators, and community stakeholders.
• Knowledge of the furniture ecosystem, including product categories, market trends, consumer behavior, and community dynamics in Singapore and/or Southeast Asia is a plus.
• Excellent interpersonal and negotiation skills
• Detail-oriented with strong analytical, logical, and problem-solving skills.

Preferred Qualification

• Familiarity with eCommerce, marketplaces, or social commerce platforms
• Experience working with content-driven sales, livestream commerce, or creator partnerships
• Ability to leverage data for decision-making and strategic planning