Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Analyst – Precision based in the United States.
This role blends technical customer support with implementation and conversion responsibilities within a core banking technology environment. You will serve as a key point of contact for financial institution clients, ensuring they receive timely, accurate support while also guiding them through onboarding and conversion to a modern banking platform. The position plays a critical role in maintaining service continuity, resolving application issues, and supporting successful platform adoption across community banking clients. You will collaborate closely with internal teams, external vendors, and customer stakeholders to troubleshoot issues, manage requests, and support system enhancements. The environment is fast-paced, detail-oriented, and highly collaborative, requiring strong communication and problem-solving skills. This role is ideal for someone who enjoys both technical support and client-facing project coordination in a regulated financial services context.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Analyst – Precision based in the United States.
This role blends technical customer support with implementation and conversion responsibilities within a core banking technology environment. You will serve as a key point of contact for financial institution clients, ensuring they receive timely, accurate support while also guiding them through onboarding and conversion to a modern banking platform. The position plays a critical role in maintaining service continuity, resolving application issues, and supporting successful platform adoption across community banking clients. You will collaborate closely with internal teams, external vendors, and customer stakeholders to troubleshoot issues, manage requests, and support system enhancements. The environment is fast-paced, detail-oriented, and highly collaborative, requiring strong communication and problem-solving skills. This role is ideal for someone who enjoys both technical support and client-facing project coordination in a regulated financial services context.